OYO Hotel Wilkes-Barre East

Friendly staff... They provided water since water was bad... The hot and cold is backward. The floors are weak. The doors need better locks.. the parking lot was bad

Substandard location very dirty was not sure if under construction trash everywhere rooms are filthy and bed mattresses outside the rooms leaning against the walls bathrooms was so dirty makes you want to run and bugs I checked in have been driving for 18 hours and needed sleep layed down and felt something crawling on me and was like nope I’m out and checked out 30mins after checking in do not recommend to anyone and their family this place is were you see crime scenes and is a crackhouse.

Great property people are the problem

Though I was assured of a late check in, no one was at the front desk to revive me. I had to find another place to stay despite booking this weeks in advance. My girlfriend was scared of the atmosphere the hotel created, so i guess the absence of staff was a blessing in disguise. I want a full refund.

When I went to check in there was no one on the property. There was a note at the front desk with a phone number to call for rooms. I called and the owner put me on hold for about 5 minutes while he talked in the background. When he came back to the phone he said that they didn't have the room that I booked but we could stay at their sister location, Melody Motel, a mile and a half down the road. We went to that location and it was an absolute dump. The door had previously been kicked in, the room was filthy and smelled like a someone had just chain smoked a pack of cigarettes in it. We had already paid and couldn't get a refund and we we're in town to work a festival and didn't have the time to find other accomodations. Luckily we brought our own sheets, blankets and pillow cases because the ones that were provided were disgusting. The bathroom was gross with no hot water and someone's dog diapers hanging on the door. If i could give negative stars I would.

The more ugly and unprofessional place for state

I arrived a day late and this property took a no-show fee, without a consideration.

worst crap hole ever. hard to believe this is even allowed. toilet is putrid, water smells, shower is disgusting, outside looks like a trash dump. guests a few doors down looked liked Aryan criminals, and watched me pack up in the morning. driveway is all potholes. manager was nice, though

Don’t stay here. Have to call someone to check in and it’s a foreign person hard to understand. No trash can in the room only one towel and washcloth. No air conditioning one of the fans in the bedroom would only work if you leave the light on. The Directtv wasn’t working couldn’t get the local Chanels . No screen in all the windows except one. Toilet had dirty water looks like wasn’t cleaned and or flushed. Water smelled and or tasted dirty or rusty. Very little breakfast food. NOT worth the stay. Owner called me at 6am hung up. There are better places to stay for $10 or $20 more in the area. Disappointed disgusting place no one at the desk and the bell is worthless. NEVER again.

Breakfast, smells, water, reception.