OYO Hotel Wilkes-Barre East

The owner and staff were amazing. I felt like home there.

N/A

The property was filthy and their water smells like pennies. Hardly, understands English and they pick and choose a security deposit for you.

No staff nobody would answer the phone couldn’t even check in

I like that the property was spacious, that’s about it

I was unable to take a shower or brush my teeth, due the fact that the water was bad due to rusted pipes instantly made me sick to my stomach, the rooms look nothing like what’s advertised at all, luckily for me my sister lived near by. The price was pretty decent for two days but everything else was trash, I wish I can post pictures on here will never ever use this hotel again also the wifi did not work at all

I hate to leave bad reviews and would rather just not leave a review if things were not up to par, but this was impossibly bad. Let me put forward that I was NOT expecting 5 star accommodations from a budget hotel, nor was I expecting updated design, superb service, or really anything outside of a basic level of cleanliness and security. I was given a choice of 2 rooms, first room was definitely not acceptable so I opted for the second. It was posted as a non-smoking room ($100 steam cleaning fee for violations) but in reality it was PREVIOUSLY a smoking room as evidenced by the ash behind the toilet and obvious cover-up smell. Sheets were not changed and smelled like the previous occupant's body odor. No bathroom door. The single 3 drawer dresser had a pair of recently urinated-in pants left behind and mouse droppings. The dresser was covering a roughly 2"×8" rectangular hole in the wall. No bathroom door. Bathroom outlets were NOT GFCI which is bound to be some kind of code violation. Door did not seal and daylight could be seen around every edge. This caused me to push the dresser against the door for security reasons when I attempted to get some sleep, before the mouse decided to try digging in the trash can, prompting me to leave at roughly midnight to go sleep in the car on the shoulder of the highway as that was better. They've also posted notices about bacteria in the water, in both the rooms and the front office.

I paid for the night and I didn't stay. It was very ugly and smells bad.

There was no water.

MOTEL FROM HELL. We waited an hour for the front desk to check us in. Even made the reservation a head of time. Room was straight up dirty. No heat. THE HEATER WAS BROKEN. And its winter that night was in the negatives. We were shivering, even got a cold. No refund, literally nothing. Also lied about the room rates. I can go on and on about this disgusting place. Wouldn’t recommend to my worse enemy..

That I was only staying there one night.

That I had to stay there one night. The misleading photographs. The dirty interior.

For one they charged me a extra money over what I paid on my credit card,there was no heat and the place was filthy,the place should be condemned,