Waikoloa Colony Villas

We stayed in unit 2703. The unit was clean. The grounds of the Aston Waikoloa Colony were immaculate. The grass was mowed. The palms were trimmed. There was no trash lying anywhere. We visited both pools. The main pool had a lovely hot tub. The secondary pool, closer to our unit, was very nice. There were shaded areas at both pools so you could get out of the sun if you wanted.

Opened the door and got a whiff of smoke in a supposedly non smoking room. the original room they booked us in which "sleeps up to 6" only had 2 beds so we had to do a last minute change. They stick you with a $175 cleaning fee when you arrive and a &10.42 per day fee for internet. There were disgustingly dirty bowls in the kitchen, beige carpets with horridly black spots everywhere, lights that didn't work, dirty shower, not enough towels for 6, no complementary shampoo, only 1 roll of toilet paper and if you want your linen or towels changed you have to pay $20 per day extra. The cleaners were constantly in and out of the units garage at 8am every morning omg because apparently that's where they store their cleaning supplies. And all day and night we heard running water in the walls very loud. Not what id expect from a $400+ per night stay. Would not recommend this at all.

The condo is close to attractions, restaurants, nearby a very nice beach. Overall it is good for families. However we had many problems with the one we booked. Like the condo itself and is very quiet on the fairways. The unit itself needs a lot of updates and improvements. The dishwasher did not work- complain and someone showed but did not fix it. We have to hand wash dishes and all cookware every time. It is not a vacation to expect time cleaning dishes every time we make a meal for the family. Spend more time trying to clean manually the last 5 days. Carpet need better cleaning and bathrooms are moldy. There was no cleaning pad and dish soap to do the dishes manually. We have to buy the soap and pad. We call the office and they some soap. It is just annoying when you are on vacation you expect to spend more time on touring the area and enjoying the pool or beaches..I will give a 2star fore this particular unit 802.

Beautiful resort in the Waikoloa Area. Check-in was at different resort, that was very hard to find. We had to call for directions, even using a GPS. Our unit was clean and comfortable, with everything you could possible need for a stay in paradise. The pool area and hot tub were beautiful and clean. There were 4 barbeques and tables adjacent to the pool. Our unit had beach chairs and an umbrella as well as a boogie board to use. This is a great value not having to rent them. There is a shopping center and a wonderful market nearby.

Got a nicer place than I expected. The pictures online didn't do it justice. Very clean except a couple spots on the carpet (including a iron print on the floor), and a few paint chips on the wall. Otherwise, nice view and good bang for buck.

We stayed for 15 nights and thoroughly enjoyed our stay. The hotel staff was exception in their service and prompt attention to any needs which arose. The grounds were beautiful and very quiet. The location is very close to a variety of services and activities. We will definitely plan to stay here the next time we come to the Big Island.

From the warm welcome from Danette at the reception in the Shores to our departure experience, the process was painless. Wonderful accommodations for a family with a fully equipped kitchen where we found everything we could want to prepare meals. Proximity to beach and two lovely pools in gated community with nice walking paths. Loved having coffee in the morning on the lanai and watching the birds forage on the grass and surrounding shrubbery!

A very well maintained fabulous property and it exceeded my expectation, highly recommended !

Great location, great sized units and all amenities as required for a very pleasant stay.

Hard time checking in after hours Got a parking summons for not parking in right place