Best Western Acadia Hotel

No hot water. Poor service and overpriced for expected results.

Stay was good little miscommunication from reservation call number but resolved. Only thing is since it is pet friendly i didnt expect to see the entire hotel surrounded by holly bushes. They are poisonous to dogs if eaten, so juat keep your dogs from eating them and your good

Friendly service

I booked a handicapped accessible unit and upon my arrival the elevated was out of service and I was unable to have handicapped accessible room. The attendant at the front desk was most apologetic and accommodated with a room on the first floor very close to the entrance. Since we were staying one night, that worked. I noticed upon my check out, the elevator repair men were there to fix the elevator.

I like the location of the hotel,

Had a damp scent in the building. Worse when you first walk in, before you actually make it to your room. The bath tub was not clean, and we did not use it. We used our plan b. There was on employee, she was hearing impaired and couldn’t talk, but she was very willing to help me. I just wrote what I needed down for her

This was by far the best hotel. I’ve stayed in in Louisiana so quiet the staff is beyond polite, beautiful spirits. I just really enjoyed my stay.

At check in I was told I was given a handicap room on the first floor. I travel quite a bit and have never requested either one. The handicap room was not the issue, unless it deprived a handicap person from receiving it. I had that in my thought when I requested another room and was denied. I never stay on the first floor especially in front of the elevator and ice machine. Very noisy area especially when you have a large gap at the bottom of the door. On another note you could also provide newer towels and wash rags which are quite worn.

The bed was so uncomfortable, the cover on the bed was to hot and heavy.

check box above!