Howard Johnson by Wyndham Helena

THERE WAS NO BREAKFAST - despite being advertised as included in the nightly rate

As well as No Breakfast, there was no pool or hot tub/spa - despite being advertised. The property overall was old, run down, dingy and needs some serious maintenance. Slow draining sink in the bathroom, rust stains around the toilet base, loose, frayed raggedy carpeting and broken/non-functioning drapery harware.

My room was dirty upon arrival with pet urine and feces stains on the carpet. Everything was broken, from the door lock to the shattered window. Will not return.

The staff are helpful.

There is no breakfast as advertised. Poor cleanliness. Furniture is out of shape. Wifi is slow and unstable.

Its connected to a little casino. The rooms are not in very good condition, uncomfortable, and dirty. My wife and I walked into our room and before we could set our bags down, walked back out and told the front we arent staying there. Very poor quality and cleanliness. The front desk was not very helpful with anything.

Place should be shut down until remodeling is complete. At least put a up a "pardon our mess" sign, instead of acting like its normal. Upon checking in another guest was complaining about the broken items in his room. Mine included bulb out, toilet no flush, bathroom fan seized, carpet had patches and stains, sink was slow to drain and the handles and spout were loose. Key card stoped working(not kept near cell phone or cc) and i just stopped closing the door all the way. Great for security huh? It was literally like a slum lord just got it barely ready and said "send it". I'm not picky with hotels, and in my lifetime this is the second worst one I've ever stayed in. That low price is their for a reason. Think of this as the Frontier Airlines of the Helena Hotel system. At least the staff was trying to be helpful. The a/c was cold. As for the rest...see title description

I liked the location and the price.

The facility could use an update.

The hotel was very dirty. The website said there was breakfast offered but when I asked about it we were told there was none offered. The hotel was very run down and I would have left but it was to late to cancel my reservation.

Our room was not clean. One of our pillows didn't have a pillow case and there was an apparent blood spot on the pillow. They never brought a new pillow case or new/extra pillow after requested. Room and hallways didn't appear to have seen a vacuum recently. The hallway smelled like urine. When I brought up my concerns to the motel, the front desk person essentially rolled her eyes and showed no indication she even cared. We ended up not even staying our (uncancellable/unrefundable) 2nd night. And cancelled the 3rd night. Not recommended. At all.

Dirty. Old. Minus a pillow case.

One of the worst condition, dirty, run down hotel I have stayed at outside of 3rd world countries. 2nd floor reeked of some terrible smell, dirty, and dingy. Room was dirty, dresser had broken drawers hanging in place, curtains were half ripped down. Bed had broken box frame or frame as mattress was significantly bowed to the middle, a lantern was sitting on the floor with no table. Hotels.com should not allow this decrepit of a property to be listed.