The Merchant City Inn

Its a very nice hotel. Thr room was a bit too warm for me but it was a simple and comfortable room. No real problems. I love the architecture. I would stay there again.

The reception was pleasant and professional, the room was spotless and everything worked; on the other hand, the doors and the corridors felt shabby and the room was very noisy from the local disco.

Clean but somewhat dated room. Ideal for just night sleep after night out. Central location for nightlife. Comfortable sleep despite hearing noise of nightclub across the road.

Did not receive email about discounted parking fees until we had checked out no good to us then

We arrived at hotel, very close to shopping which was good, But was right next to a noisy nightclub, room was okay a bit dark lighting wasn’t great when your trying to put make up on, bathroom mirror light did not work, didn’t go for breakfast, as not sure what to expect, with the room we had, it’s a basic place to stay if your on a tight budget, i stayed for 3 nights with my hubby and daughter, we had same towels, that was given when we arrived until we left, no staff would enter the room until we handed keys back which was good. As no one would be able to snoop in your personal belongings. I won’t be returning as the noisy night club, and very basic kind of dark room we had has put me and my husband off. Room in general was clean,

Really nice place. Good atmosphere and characterful property.

Comfortable and central hotel, looks lovely from outside and the magical spiral staircase looks like a castle. However the stay started off disappointing when upon checking in I enquired about timings and location for breakfast, and was told there was none, despite it being advertised and included in the room price. The room was basic and comfortable but very dated and dust everywhere.

The room looked more like a hostel than a hotel. We chose it because it offered breakfast & we had a busy schedule so would have saved us looking round for a place to eat. When we asked about the breakfast time we were informed they aren’t offering breakfast due to covid. The hallway stank of cigarette smoke the window sills had cigarette ends on them. The whole place was disgusting. It ruined our stay.

Trip was good except for being on 3rd floor no lift and a spiral staircase but i managed slowly as have arthritis then or return from dinner i enquired where did qe go for breakfast to be told no breakfast because off covid When i booked it stated breakfast included dont mind for myself but daughter had to wait until we had packed everything and where leaving to get breakfast

The room was ok , the staff were quite ignorant, didn't like having to give a £50 deposit and my bank details again,as it had already been paid, especially not getting told ,until wee got there, breakfast was a roll n egg, sounds great,but it was freezing,I mean it had been kept in a fridge