SureStay Hotel by Best Western Vientiane

The rooms were excellent, staff friendly.

Nothing.

Spacious, well appointed room. Great hotel facilities. The staff are excellent as is the location and the sky bar is gorgeous. Highly recommend.

All great

Good location, clean

Poor breakfast, broken shower in our room that hasn’t been fixed despite asking the staff to do it, and problems with communication with the staff

Location was excellent, upstairs rooftop bar Tipsy Elephant is really good.Good size comfortable rooms.

Staff checking our room on departure and saying we lost a small hand towel, but we never had a small hand towel provided. Frustrating.

Beautiful hotel. Management and day shift staff terrific!

For the price and quality of hotel and “day ahift” staff it’s the best hotel in its class in this city (in my opinion).

It’s a nice property, with a good roof top, good hotel gym and rooms a nice size and comfortable

It would be nicer if check in process could be faster (this is a comment for many hotels). Breakfast is good but would be a plus to have natural juice.