Hotel Condesa Mallorca

The lighting in the room was not working, I reported to the staff but was not fixed.

The room was nice, but they didnt have duvet or blanket. On the 2nd night i was a bit too cold for me. I kept waking up like for every hours. Besides that everything is good for the price

Overall this is great hotel with a lot of amenities, just on the beautiful beach, and friendly staff. We had specious family suite with beautiful sea view. Our room was cleaned every day by amazing women, I didn’t remember her name but she was so lovely, she even make sure our daughters toys are placed on the bed every day to surprise her. We had bad and breakfast service. Breakfast in one of the restaurants was better then in the other, but overall plenty of options. I would definitely recommend this hotel

We arrived at the hotel very late and we were welcomed by the gentleman at reception, the staff is very nice and friendly besides a couple of them - our room was very small, with a smell of humidity that seemed like no one opened those windows for weeks. There’s also a poorly advertised (which is on purpose) “double bedroom” which is clearly 2 single beds put together. Not just that, but you could hear everything from other rooms or the corridors and I mean everything: coughing, laughing, arguments, sex, farts, everything. Who can sleep like this?! Specially the house keeping starts cleaning and moving everything at 7AM. Zero relaxation in your own bedroom. We called reception to ask for a clothes iron, they told us to go downstairs to pay the deposit and we were walking in the middle of the hotel with an ironing board back to the room. From my experience, this is not a 4 stars service. Regarding the “private beach” (they never mention it but they make you think that there is) doesn’t exist because all the beach beds belong to the city council and you need to pay for it. The swimming pool was nice, but the drinks were very expensive for the brands they were serving. Breakfast was ok but you needed to go at 7.30AM (when they open) to find some things that they don’t refill throughout the opening time, leaving the empty plates there. 2 out of 5.

Nice staff with good service and friendly environment, good pools and different places for sunbeds which made it possible to find a calmer spots and very nice location in relation to the beach. Also good location for public transport. Food was not great but overall okey, plus for the fruit selection. The buffé was actually better than meny ordered food. So the dinner concept when you could order main dishes from a menu have room for improvement. The smaller restaurang had a nicer atmosphere whilst the bigger one was very noisy and unpersonal. Would have been good with some room divider and sounds absorber element and some plants in the room to take away the cantine feeling. But to have a relaxing time with family I would recommend.

Everything changed to worse than before

Overall, nice hotel the staff was very friendly and helpful. Beach space gets taken very fast and the food was mid. The hotel is VERY family friendly.

Food was ok.room was good ,the only downside was noise at night on the corridor floors

Regrettably, our four-night stay fell short of expectations. Each night, a dog from a nearby house kept us awake with its relentless barking. To secure a lounge chair by the pool, you had to rise by 7 AM; otherwise, you'd miss out entirely. Additionally, the cleanliness of the rooms left much to be desired. Housekeeping was scheduled every other day, but on our designated cleaning day, no one showed up. When I informed the front desk, they insisted that housekeeping had already been there, despite the evidence to the contrary. It was only when Denise, the receptionist, recognized the error that she offered to send someone to clean our room. Given the price point, I certainly expected a higher level of quality from this hotel. Unfortunately, my experience was disappointing, and I wouldn’t consider staying there again.

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