Illusion Boutique Hotel

Booked my room on Expedia. Showed up and they told me that room wasn’t available. Told me my only option was to stay at their other hotel 4 blocks away. My booking was non refundable, so off I went. Other hotel was fine, but I won’t stay here again. There’s other options. I stay here every month and feel like I was treated poorly.

I liked the area but the noise in the front was abit hard to sleep. Im happy with where they put us after. Also, beds are abit hard and pillows were too big for my neck. The service was good and loved the ac. I loved that it was walking distance to alot of things.

Perfecto

Lo mejor de el hotel los dos recepcionistas Samuel y Nicoles ellos muy atentos y rápidos. La piscina es no aceptable llegamos sábado y recién se limpió miércoles cuando entramos en ella es tan pequeña que nos llegó el agua a la rodilla. Muy limpia los cuartos y amplios

Cockroaches were all over the room and the staff would try to extort you for more money when you leave creating issues that had already existed and trying to charge for it. I do not recommend this place.

Excellent price and friendly staff (Sam & Candela) for the price they offer! My room had the best new shower head installed, property is under new management so they are going through small curves here and there learning and improving

Es la segunda vez que me hospedo ahí, las camas no son tan cómodas como las recordaba, sin embargo las cama pequeñas si lo son. Pero en general todo bien

Water was nastie in shower and sink, dirty pool

So many bad things

The way this hotel is advertised on Expedia is truly an "Illusion". The hotel is a construction zone in progress. Banging noise in morning and during the day. The rooms are run down and smell of mold. Towels are old and discolored. Hot water for showers only gets luke warm. The pool is located on what looks like an abandoned roof top. Elevator is broken. I understand you get what you pay for but please at least be forthcoming about what we can expect before reserving a room. It's also insulting that the hotel charges $5 for each additional hour for late checkout.