Coco Palm

It was a great experience; good food and good vibes thanks to great people like Malika the bartender , Denise the server/waitress , Stephanie our housekeeper and Didi our driver. Thank you for the wonderful time and hospitality shown. We would definitely visit again.

The property was lush and very well maintained.

Everything was good.

What a lovely hotel. We staying for 2 nights in April. The rooms were great and the staff was very friendly. There was plenty of options to lounge or sit around the pool which is open all night. We also liked that we could easily walk into town for food and shopping. We would definitely stay here again.

Friendly staff, lovely pool and great breakfast 👍 we went for the Friday party at gros islet. The hotel arranged a taxi and we had a great time. The next day we went up to smugglers cove which was stunning.

Nothing that the hotel could control… quite noisy at night as you’re close to Rodney bay strip

Great place to stay! Beautiful room and friendly staff!

It was a great experience front desk we’re friendly Carleen at front desk took good care of me and my girlfriend. It was worth the stay

Location perfect, hotel fantastic. All inclusive wasn’t what we thought. Breakfast was a buffet help yourself, and was fantastic. If you wanted a lie till after 10:30, there’s no food available until lunch 12:30. Which was a menu and you select what you want, and it was served to you, although the food was fantastic. From 3:30 till 6:30 nothing, no ice creams , although the bar is open for drinks only all day. Evening meal is 6:30 till 9 last orders 8:45, again a menu and food brought to you, and again fantastic. Sunbed saga, people putting towels down early and not using them until late afternoon, and some not at all, this is unfair. Rooms were immaculate and cleaned every day. Staff amazing, very helpful and extremely friendly. Fantastic overall stay but bear in mind the all inclusive, there’s music on weekends if you are near the pool. So much could be done to improve the hotel, even if it’s just the basics.

We had the most outstanding trip made special by how good this hotel was. The staff were excellent - especially in the restaurant where the service is efficient, friendly and the food 10/10 always. We had the complimentary lunch and drinks offer which was a real highlight and helped us relax into the holiday. The pool is stunning, the rooms are large and very beautiful, housekeeping is excellent. It was my birthday when we were there and the hotel helped me celebrate with a special song and cake after dinner and a nice card etc in the room. Great location. We would 100% stay here again.

I could not have had a better experience with staying with Coco Palm. Khadija and Garfield from the main Lobby were always eager to assist if i had questions or concerns, and they were both incredibly professional. The hotel bar in the evening had some amazing people working as well. Malika, Dainesha, Shayann, Nick, and Miguel were all incredibly fun to be around and recommended some great local spots to hit and places to go. The outdoor pool had plenty of seating and the pool/pool deck was always clean. The location of the resort was awesome, since you are 5 minutes walking distance from countless restaurants and multiple Duty Free shops. The beach is also a short 5-10 minutes walking distance walk depending on which part you want to go to, and if you’re looking for an incredible beach massage, you won’t find anyone better than Spencer from the resort. The room I had was very clean with all modern amenities, including the bathroom with a rainfall shower, and very comfortable beds. The AC for the rooms also work extremely well so being comfortable was never an issue. This was overall an exceptional experience, and the resort staff was a critical element in my experience. I will definitely be staying here when traveling for business from now on!

The Coco Palm is a locally owned 3-star hotel with a good restaurant and it’s close to the beach, shops and other restaurants. It’s a solid option for the budget traveller. We were a bit disappointed as it doesn’t quite look like it does in the photos on the website. The pool is nice but it’s not nearly as big as it looks in the photos on the website and on Instagram. The rooms were clean and nicely appointed but there were a few deficiencies such as taps leaking, toilet not flushing well and tv not working well. All of which we could live with. It is just a 3 star hotel after all. This is not Secrets! The air conditioner was new and worked extremely well. The bed was not comfortable. It was like sleeping on a brick! The staff start making as much noise as humanly possible between 6-7am so don’t plan to sleep in! Most of the staff were fantastic! Some were a little cool, rude and unfriendly at first but once they got to know us many of them warmed up and were lovely. We were there for a week. We are Canadians and maybe they thought we were Americans at first. Who knows? Breakfast is included and is average but it’s okay. The selection is same every day but there is a fresh egg and omelet station. Limited fruit choices. If you want juice just ask for it. Many people loved the restaurant food but we are foodies and chefs and so found it just average. As Canadians we also found the food very expensive particularly for the portion sizes. Amazing crab cakes and cocktails however! Wine is decent and is quite reasonably priced.