Residence Inn Boise West

We cross the country twice a year celebrating our retirements with non-stop travels, so we know where to return and where not to. This place is a must every time we pass through Boise. It's the staff. They are perfect, they are gracious, they are efficient. Vicki at the front desk helped us plan our arrival to the room being ready -- and she does this every time we come back. Everyone is, like Vicki, so very friendly and helpful. Housekeepers are everywhere. And speaking of which, when is the last time you saw them buzzing around at 7 a.m. on a Sunday? That's the way this place operates, always hard at work getting ready to pamper to your every need., right down the afternoon's fresh-baked cookies. Breakfast is lavish -- with hot eggs, sausage, oatmeal, little fat-free milk bottles, bananas, breads and toppings. You will not go hungry. We had the sprawling 2-Bedroom (Queens)/2-Bath Suite with windows that open for a breeze. They are also screened and double-paned as these bigger suites front the freeway -- but you'd never know it with them closed. Once again, such a very, very good show by GM Cheri and her dedicated team!

Excellent, friendly and professional staff. The bathroom floor could use a little more cleaning, but overall we are all happy and comfortable.

One night stay was great! Comfy bed and nice to have bedroom separate from the kitchenette and living room area.

Decent property - the staff is really friendly and took care of business.

It was close to what I needed. The kitchen was nice and had everything you would need, although I didn't use it.

It was a little run down. The wallpaper was peeling, the tiles were cracked in the bathroom, the furniture was stained, the curtains had marker coloring on them, and there was a burn hole in the carpet. I would say this is a 2 star hotel and not somewhere I would stay again.

This place is beginning to show its age. Maintenance is lacking (the shower curtain rod was about ready to come off the wall, toilet was loose on the flange, microwave door was cracked) and after staying here off and on over the past 12 years, we may be looking for a new place to stay while visiting Boise. The free, hot breakfast is one of the best around and the staff is very friendly. The place just needs a little TLC...

Feel safe

For breakfast another drink might be nice .

We’re through Boise twice a year celebrating retirements by non-stop travels and we can’t wait to get to our favorite Residence Inn. Sure, they all look the same but it’s incredible staffers like Sara and Vicki (and so many others) that make this RI stand out above all the others. You also might enjoy the afternoon cookies (not the kind out of a plastic bag, you’ll see). Breakfast has it all, from scrambled eggs to sausage and potatoes. There are yogurts, individual 2% and fat-free milks, bagels and toasts, Nutella, an array of chopped condiments for your cereal or oatmeal and the friendly “Breakfast Lady” will make your day with her warm welcome to all. Fitness room has machines and free weights, even a scale. The indoor pool is massive and there are towels galore. Lighted parking surrounds the 4-story property so you are close to your room wherever you park. Two elevators, super-fast. The only drawback — and it’s the same each time we visit — is we have to leave. As always nicely done, GM Cheri!

Good staff and liked the amenities plus the cookie when you check in !