Country Inn & Suites by Radisson, BWI Airport Baltimore , MD

Not a lot. Some staff were relatively friendly.

Breakfast was terrible. The gym had no equipment, it had been stolen. Most days they didn't even have bottled water. Highly not recommended.

The room was big and open, large bathroom, two large windows, received a room close to the elevator as desired, breakfast was tasty and offered till 10:30am on weekends.

Room temperature was uncomfortable: A/C was too strong (cold) but room was too hot/muggy with A/C reduced. Biggest disappointment has been the desk staff who overcharged me / wrongfully billed me TWICE. I approached the front desk to extend my stay by one additional night; the staff named an acceptable rate and I digitally signed to agree. I was not emailed a receipt nor given a printed receipt (yes, now I know I should have asked for a receipt but I trusted the staff would do their job)—I was charged $245 dollars instead of the $119 I was quoted (including taxes/fees). When I called the hotel a few days later to ask for an adjustment/reimbursement of the ~$125 difference, they CHARGED me $125 instead of reimbursing me. They did send a receipt, but it was confusing. The staff verbally reassured me that the receipt was correct, but nonetheless, I was charged instead of reimbursed. I have since unsuccessfully found a resolution through either the hotel or my bank fraud line. I will keep trying but this is a giant waste of time and energy. I would not recommend this hotel, despite the nice room and supposed good rate, as multiple staff are untrustworthy or cannot effectively perform their jobs.

Great price for the location. Would be better if they ran shuttle a little longer. This place is comfortable and clean.

there were some difficulties with the payment system that were inconvenient for me as I had to rerun my card.

Breakfast was fairly good

Cleanliness, friendliness, condition of facilities

Very clean and quiet.

Limited parking. Luckily, my car was not crushed and melted as Chili’s threatened. Lol

Clean

Not enough parking