Country Inn & Suites by Radisson, BWI Airport Baltimore , MD

Location

I rented 4 rooms for my family. At the front desk I was asked to deposit $ 75 x 4 =$300.00. I was to be refunded this money a few days after check-out. It has been 3 weeks in waiting. I want my money before I go public with this.

Good breakfast, clean inside and out, has a shuttle to/from airport

Housekeeping “don’t speak English” or so they claimed. Had to go downstairs to get fresh towels on the second day. Housekeeping Supervisor had to bring up towels on the third day after room didn’t get serviced again, but had to leave because their ride was there. Front desk clerk had to bring up bedding on the third day for us to change ourselves because housekeeping had never been by during our entire stay. No trash taken out, toilet paper refilled, nothing unless we went downstairs to request.

I rented 4 rooms and paid deposits required. $75 x 4 =$300.00. The hotel has not refunded my money to date. I am about to go Public with this. I want my money 💰 back!!

Staff was nice and accommodating.

Furniture was very used looking and not comfortable. Beds were not soft at all, slept horribly. Breakfast didn't have a lot of options and didn't taste good.

The property is nice and looks clean

The girl that checked me in wasn’t the nicest. She was short with her answers. We didn’t have a tv in the front room or even a chair. The air conditioning worked half the time but not all night. When I asked about the tv I was told that a bunch have broken and new ones were ordered and there was nothing that she could do about it. At breakfast on Friday morning there was a sign that said turkey sausage and it was just cut up hot dogs instead. We’ve stayed at your hotel several times but we won’t be back again.

Always a lovely stay with great staff and nice breakfast!