Express Inn & Suites Houston Katy

There was no parking when I checked in, so I parked across the parking lot and my car was towed. I am now late for work and cannot locate my car either.

Yes

Yes

The manager was was very, very nice, understanding and professional. The house keeper made many excuses as to why the room wasn’t clean upon our arrival. The sheets were dirty, stained and full of hairs when I pulled the covers back. Eww so gross. The frig had so much hair in it ,I was like wait what. I couldn’t believe my eyes. All I have to say is thank God that I travel with my own cleaning supplies and linen. I would recommend this hotel. Oh there were also people hanging out that looked like they needed much prayer.

Issues with the doors and amenities

Room smells of tobacco. Dirty bedding

Nothing

They gave us a room with a hole in the roof and the breakfast was very bad

They gave a room with a bed size twin, Wich I had order a King size bed