Grand Canyon Railway Hotel

Given the time of year, I expected there to be a lot of hustle and bustle but to my surprise all of the staff were kind, friendly and very helpful throughout the entire stay. I also believe I got the most bang for my buck experience. I would most definitely recommend staying and taking the train ride to the Grand Canyon.

Beware: If you value your Right To Privacy and Right to use Medical Marijuana, don't come here, they will discriminate. The Management here has harrassed me the entire time. One guy came to me twice while outside in smoking area patio to tell me I cant smoke. Even after I put it out. He said I have to be 20 ft from the patio but the door has a sign that said 20 ft from door. I was 20 ft from door. Then later someone else smoked in their room yet they came to our room to harrass and blame me again even though we did not smoke in the room. These people are petty and small and do not treat disabled guests with any respect. They did not even say sorry for invading our privacy and falsely accusing my family of smoking in the room!!! This place is run by a joke of a management team. I do not reccomend that come here if you value your rights.

This hotel was decent, not amazing but not horrible. It's great for kids during the holidays although riding the train with kids can be annoying.

Other than its good location, this hotel is solidly average. It’s clean, but nothing else is beyond acceptable.

Rustic and inviting! Great family place or just a get away place. Location is close to everything. Friendly staff and very helpful. Highly recommend

Overall was cute, cozy, and a nice experience. Busy and fun for kids for sure. Only real issue would be I don’t recommend the restaurant, buffet food is not good. The people were nice and it was good.

The adults enjoyed this trip but the children were the true joy to watch. They were fascinated! The train ride was very well done!

The Grand Canyon Railway and Hotel is a well maintained facility, has friendly and informative staff, and the rooms are soooo comfortable.

The trip was amazing. The hotel was great. The train line was super fun. Our kids loved it and we had a great time Our server Justice at the restaurant was amazing, we loved him and so did our kids

We traveled with our daughter, SIL and 2 grandkids. They had an upgraded room, which was nice for the four of them. Ours was a standard room, both very nice. Everything was so fun. The logistics of staying one night, taking train to GCNP for a night then back to Train Depot hotel seemed complicated but it was seamless. They handle your bags, they appear in your room upon arrival on both ends.The buffet food was good, although it’s so busy they had trouble keeping up, at times. The staff there were all friendly, even though it was busy. We added the Polar Express our last night and loved it. Watching our grandkids, 9 & 6, was special. Bring your Christmas pajamas! I highly recommend this package, it was an unforgettable time.