The Metropole Hotel

Room was very small and barely any room to move around. Wardrobe half blocked bathroom door. The bed was comfy though. Can’t open any windows and room was a sweat box at times. Parking is advertised as free but isn’t and it was luck alone that got me a space and even then I had cars block me in from all directions for two days, couldn’t get to my car.

The property was a little out dated but this was not a problem.

Arrived at the Metropole Hotel in Blackpool 1st August 2021. No parking for disabled guests, told £5.00 to use their car park (that was full) Arrogant ignorant receptionist never even gave us a greeting. Room was appalling, bed had black hairs on sheets, toilet seat was hanging off. Flies and blue bottles on the window ledge. Dust and dirt on furniture, receipts and copper change in drawers and on side of window from previous guests. No spoon for making tea and coffee, had to stir with tooth brush head. £47.00 a night for this room, it was really not worth that at all. Tatty 1970s furniture in the room and smelt damp and musty at the back of the hotel. Really not worth the money and service from staff was not up to standard at all.

We only stayed 1 night, me and my granddaughter. She thought it was amazing!! It was a lovely building, very grand. Had a great stay.

The hotel is a beautiful building on the promenade in a fabulous location and that’s where the positive ends! In steps Britannia hotels chain! Staff on reception were struggling due to weight of guests a bar from the 1980s and random laminated pictures of food on the walls. The room was big but the bed was uncomfortable only 2 pillows the tv was fixed to the wall badly so you cant see it properly while in bed and the balcony’s are sealed and the sea view was obscured by scaffolding that nobody worked on for the 5 nights I was there. The room was not cleaned during our 5 night stay and nor were the bins emptied. Also no WiFi in the room and no breakfast included and this was all for over £600 for 5 nights! I would rather sleep on the streets next time!

The stay was average. I would stay again but it wasn’t as good as it could have been and has been previously. We only needed the room as a place to crash after a night out and we only realised there were no towels in the room the morning after just before check out when it was too late to go to reception to ask for some, so we had to travel home unshowered which wasn’t the best. The bed was hard and bumpy. There was no room for breakfast (we tried booking when we arrived) so the stay was pretty basic and not as good as a previous stay. I would stay again as it is a convenient location, and generally an awesome character hotel with lots of nostalgia but the stay was definitely below average this time. Please check towels are in the room before you go out, or bring your own from home

Booked a sea view room, ended up with a prison cell. The sea could barely be seen through the window covered in bird excrement, disgusting and an absolute Con. Completely false advertising, pictures of the rooms must be of a different hotel.

1 word avoid.

It’s was ok

Staying for business it's the convenience that has meant we return... But never again. Aside from it's overall run-down condition this time I was rewarded with someone's dirty underwear left under the window... despite my mention of the same it stayed there most of the day... HOWEVER, someone did come to my room to remove them... but decided to take a pair of my own pants from my washing in the wardrobe... you couldn't make it up! This, followed by the charming young couple enjoying the throws of full on passion up against my bedroom door at 5am on the Sunday morning... they didn't actually wake me up... as the bed was so uncomfortable I didn't really sleep for days! But finally, sense prevails... Never Again!