Disney Hotel Santa Fe

Bit dated and in need of some mainrainance. Found it to be clean and staff great.

Great hotel.

Friendly reception staff and great theming

Too far from Disneyland.

Great hotel and room was in a good location, close to the walk way to the parks. Staff were friendly and helpful and gave good advice. Room was clean and comfortable and block was quiet. Would stay again

The stairs to the first floor in block 51/52 were unsafe. The treads on a number of steps were either missing or hanging down and forming a trip hazard. the whole building is very tired. There was no ordinary tea available from the vending machines , only peppermint.

We got lost twice finding our room. Wish someone would have shown us to the room. We are used to US Disney standards and it was not the same. We did enjoy our stay though.

Had a good time

Very convenient for disney parks and for the cheapest hotel on property it is great for having somewhere to sleep at night with shuttle access/perk of extra magic hour. However, hotel is starting to look a little worn and dated. Chipped paint and worn out decor and a shower incapable of keeping temperature going between freezing and scalding. There was a housekeeping trolley in our corridor for the entirety of our stay which I guess makes it easier for staff operationally, it didn't look great though and made getting along corridor difficult as often the doors were open or there were things like bags of laundry lying around it. Staff were incredibly helpful though and the service was outstanding from all staff we encountered on our stay. No fault there! Overall would still recommend, just be aware it's the lowest starred disney hotel for a reason, you'll still get exceptional customer service, it just feels like the building is due a refurb!

Fun Halloween Decorations. Excellent helpful check in staff member called Jaivy. Lovely room and convenient Starbucks and Hotel Shop. Love it!