Disney Hotel Santa Fe

This is on the value resort side. The rooms were very small and did not have air conditioning which is not ideal for summer, especially when the window only opens a few cm/ inches. It is pricey for the value. I recommend the Sequoia Lodge which is much nicer and around the same price. Staff all around is not very nice or helpful. They will greet you because it’s a Disney property but they don’t go out of their way for anything. aa

We stayed in Luigi, the building we were given was small and smelled strong of some kind of glue, mixed with the hot stale air in the building it wasn't very pleasant. The room was as expected, a little tired but adequate. However the major issue is that it only had a ceiling fan and a very small window that only opened about an inch. This made it extremely hot and unbearable to sleep in. We didn't get much sleep our entire stay due to the excessive heat in the room, it was very uncomfortable and needs some kind of aircon for the summer months. The excessively hot room ruined our holiday as we were all grumpy from lack of sleep and the extreme discomfort of the room after a day in the parks. Breakfast was a general buffet, nothing spectacular and if we didn't have half board we wouldn't have paid to eat there. The grounds aren't nothing to write home about and not as nice as the other Disney hotels we have stayed in, both New Port Bay and Sequoia Lodge are much nicer in every aspect and I wouldn't stay at Santa Fe again, it is worth paying that little bit extra for a much nicer all round experience. The walk to the park took us about 15mins, so not bad. The bus was very busy the couple of times we used it. Overall I wouldn't recommended staying here, unless your budget absolutely won't allow any other hotel.

Needs an upgrade.

Perfect as a cheaper Disney hotel offering early access to hte park. Don;t expect to spend much time here and no facilities like a pool, but as a bed to sleep after the parks it's perfectly fine - free shuttle every 12 minutes to the parks & train station.

Great hotel, with brilliant access into the Disney parks.

This was a nice Disney hotel, comparable to the Disney hotels in the US. They let us check in early, which was great. About a 15 min walk from Disney. You can do Laundry at hotel Cheyenne which is right next to Santa Fe.

PROS: 1. The staff was incredibly friendly and helpful. 2. The breakfast buffet had options for everyone in our family. 3. I loved that there was a restaurant, bar, and store selling Disneyland merchandise on site. 4. The room was clean (albeit not anything fancy). 5. It was conveniently located and we liked that there was a free shuttle to and from Disney. CONS: 1. The room had no air conditioning (which seems standard in France) during an 85* (Fahrenheit) heat wave. We were on the 3rd floor and heat rises, and it was 80* in our room at all times, even at night. The window opened a couple inches, but there were a bunch of spiders on the window outside (one of whom looked pregnant) and we didn’t want them to come during the night so we kept the window closed. The ceiling fan did nothing but move the hot air around. We had to sleep on top of the covers and we were still sweltering hot. 2. The water in the shower would not stay one temperature. It kept fluctuating between extremely cold and extremely hot.

Good proximity to the park, decent food, but not great, not great drinks included - need better deep cleaning - decor was not giving Disney standard. Dull and outdated. Cheap finishings. Mould in bathroom tile grout - water stains / limescale stain in toilet

The hotel is old, dated, dirty. Not worth the money you pay for. Surrounding area it’s beautiful, clean and very well kept

Great stay - very comfortable and a 15 min walk from the park