Disney Hotel Santa Fe

We enjoyed our stay at here, the staff were very nice and friendly, and the food was lovely. The only thing i can say is the toilet was a bit stained and they could use a better toilet paper.

Loved it. Wish there was AC though.

Just what we needed for a Disney stay. Great hotel

Hotel rooms could do with a revamp

Very friendly sland helpful staff and great location only 15 mins walk from the park. The bedroom had everything you needed. Decoration was a little tired but perfectly comfortable. I had a corner room on the ground floor. The curtain didn't quite meet in the corner which meant for bright morning starts and little uncomfortable in the evenings with a gap looking out to the car park. Nothing a clip couldn't fix. We had a lovely stay.

Very convenient as in walking distance to Disney, however beds were too hard and uncomfortable, carpet was dirty, we had dirty towels, there was chipped paint, the curtain was not fully attached to the rail, some of the light bulbs weren’t working and the walls are very thin so you can hear other families.

Unfortunately we had a bad stay at Santa Fe We complained multiple times during our two night stay as our overhead didn’t work and it was extremely hot in the room. They did not offer to love our room instead just brought us two portable fans which did not do much to help the heat in the room, therefore we slept poorly as we were so hot. The bathroom also needed a complete overhaul. The bath didn’t drain and also the shower flooded so the carpet outside the bathroom was saturated and made things that were on the floor there soaking wet, We complained to customer services x2 The room was in block 12 room 116. We would like someone to contact us about this and we would like some form or compensation for the lack of sleep we had and even though we complained nothing was done.

A reasonable base camp for a stay at Disney. The room was quite tired and the roof fan was pretty useless against the summer heat, but the location is good, breakfast is decent and staff were kind and helpful. Pluto and Goofy in to foyer made my daughter’s trip. Essentially, you’re paying for the convenience of being close to the parks and getting the extra golden hour in the morning etc. If the hotel were elsewhere I wouldn’t stay again but I wouldn’t be against using it as a base for a Disney trip in future.

Great value location within Disney park. Easy parking and access to bags etc later on the day. Check in was quick and easy on the morning of arrival to collect Disney passes, and staff very helpful. Breakfast variety was good - no pre booking, and even buffet was tex mex style and ok. Would stay again very happily.

If there was air conditioning in the rooms it would’ve made our stay excellent.