Hacienda del Mar Los Cabos, An Autograph Collection All-Inclusive Resort by Marriott

Good location. Room was nice.

Hotel was understaffed and service was atrocious. They ran out of basic food constantly, and staff was not trained. Service at the restaurant took way too long and we were told there was only one chef preparing meals. We would wait almost an hour for drinks and we had to wait over two hours for food. Terrible service.

Keine all-inklusive Stimmung, da viele Gäste kein all-inklusive gebucht haben. Das Hotel ist auch nicht so riesig. Man fühlt sich rundum wohl. Der Kids Club ist in der Nebensaison eine Art Spielzimmer mit Betreuung. Unsere Kinder fanden es super und es war auch im a.i. Preis enthalten. Die Atmosphäre in den a-la-cart Restaurants (in der Nebensaison gab es nur morgens Buffet) war sehr schön. Wir haben uns gut erholt.

Es gab leider keine Sportkurse. Die angegebenen Preise im Restaurant, die man als a.i. Gast nicht zahlt, sind ziemlich abgehoben. Ohne a.i. würde ich nur dort zu Gast sein, wenn mein Zimmer eine Küchenzeile hätte und ich bereit wie zu kochen.

Pools were great. Food was delicious and rooms were very clean.

We travel to this hotel annually. It recently became all inclusive. We did not book it that way and they honored it by just charging piecemeal for meals and drinks. It felt different. Service was incredibly slow and the service charge was automatically built in so it didn’t seem like the staff were motivated to get ordered right or timely. For example, we ate at De Corozon the steakhouse the first night. The food took 90 mins to get. Took 30 mins for drinks. It wasn’t even busy because we were there in August and the food was average. Just overall disappointing food/service wise.

Wow, what a place !! The food, room and staff were all top draw. Will be going back for sure.

Time share agents at reception when you arrive.

The cost of the food on premises was to expensive for whst was being served.