I thought i would give my honest opinion of our stay here.
The hotel is pretty much the last hotel and furthest away from the main part of Los cristianos,up lots of steep hills.
I did not find the staff very friendly or helpful.
Breakfast is 7.30am-10am,which is way too early for us,so we had to go&eat out everyday.
Food ordering system needs to change,you order food,they do not give you a receipt or order number so you have no proof what you have ordered when there is a problem, we had our food bought to us on first day,next day ordered food,lady asked where we were sitting, after 40minutes no food,went to check, it was sat on the side going cold,I also saw other people's food left on the side going cold,pizza box was open,so any bugs could go on food also aswell as going cold,very limited choices,especially for vegetarians.
Mini market,is not well stocked,no bread,toothbrush but no toothpaste,shampoo but no conditioner,open at bizarre times,meant to be 10am-1pm,4pm-9pm,but first day we had to wait til 11am for them to open,again not customer friendly,causing us again to shop outside of hotel.
Rooms are well stocked with toilet roll,handwash,shower gel/shampoo,washing up liquid,beach towels supplied, rooms cleaned daily,fresh towels,but that could be bit hit and miss there were lots of days,all towels were taken and not enough clean ones left for all 4 of us to use.
Hotel was clean,did see couple of cockroaches in our room,but we were on ground floor very spacious room(jumbo duplex room)over 2 floors,3 bathrooms with shower and toilet in each,bed situation bit weird both bedrooms had twin beds,but my kids were sharing a room and didn't want beds next to each other but u couldn't just move apart as bedside cabinets were attached to wall,so bed had to be completely pulled out and moved to other side of room,massive wardrobes but only about 10 hangers so not great when 4 people sharing,no air-conditioning in rooms,only ceiling fans,when we were there is wasn't very warm,but not sure how hot rooms would get in height of summer.
Hair dryer and diffuser supplied in room.
Overall our stay was average,lots of good points but also lots of bad.