Los Arcos Suites

Nice and quiet and a good location.

Getting a little worn and room key often did not worl.

The staff were really lovely, Antonio, on reception made me feel like we were already friends! He was so kind and helpful, had some great recommendations and made me feel right at home. As a solo traveller this is important! The pool was nice to chill out by, in the evenings it was very quiet and secluded. You have the use of all 3 hotels on the same block so one pool was great for mornings, one was great for the beach loungers and this was great for the evening. It was mostly clean with no bugs! Great location!

The rooms are simple and effective. Not cosy enough to spend much time in but perfect for sleeping and showering. Could be cleaner.... It was very expensive for what you got. I would happily stay again if it was less than 100 CAD a night, but it was too expensive at what it was

The breakfast buffet was excellent with a variety of different choices each day.

Nothing

all was fine

Pro's: Great location! 2 minute walk to main hotel and beach, used their pools and beach club (loungers and umbrella) Large room with sperate living and kitchen area. Pool was a good size and almost always empty. Aircon was fabulous. Service was magnificent. Staff were above and beyond friendly. Gold status got us free breakfast daily and 1 15 minute massage. Cons: Outside light usually on, room was pretty lit up even with curtain. Hotel is a bit dated but clean, bed was so-so comfy, manageable. Bugs in pool because of beautiful vine wall.. but would benefit from additional daily skimming throughout the day. No privacy doorhanger, and we gave the cleaning ladies a show ;)

Shops and restaurants all within walking distance

The hotel was in the malecón area so there were so many food options and had access to a beach. The hotel allows you to use seats on the beach as an included benefit. The food however was not good at all. So you will definitely need to purchase your own food off site. The drinks were also not good. The hotel could have been cleaner and we saw two small roaches in our room when we stayed. The proximity to everything is the big plus here.

Wonderful, kind, friendly staff at all of their locations. Great dining area for all inclusive. Good very good, traditional Mexican dishes. Pools are wonderful. In the heat of zona romantica.

I like everything