The Wheatsheaf Inn

Recently stayed 2 nights at the Wheatsheaf Inn in Northleach, UK. Great atmosphere in this old, historic inn but along with that comes challenges. We stayed in Room 3. Very cramped room. We only had 1 suitcase - if you had 2 suitcases, there would be no place to put it. If you are a larger person, or struggle with claustrophobia, the bathroom would be a terrible experience for you! Free breakfast was appreciated. Good choices and tasty! We had dinner in their restaurant for both evenings. Really disappointed with our second evening. We were seated but then no one came to our table or even acknowledged us for 45 minutes. And that was only after we got their attention. All other tables were getting service and attention. The 2 servers would look at us and walk away, but could see that we had menus, no drinks etc. When we did get someone to stop, we were made to feel like we were an inconvenience because we were told they were short staffed. Not sure if they knew who was responsible for our table.

On arrival we was met by a surly young lady who led us to our room with no interaction other than "here is your room". The room was nice, but with a few faults, the toilet seat was broken, as was the toilet cistern, the taps on the washbasin was loose, the toilet door was dragging and tight to move.....all things that niggled. Once we settled in we went for a walk and came back into the Wheatsheaf for a drink and look at the menu for dinner, we were served by another surly young lady who i believe from the accent was Eastern European who shouted out she was leaving at 4pm and she did, another person had to finish serving us, we decided to go to the pub down the road for a meal. On the second day we went out for the day and arrived back around 6pm to find no hot water....I rang reception and was told there was no hot water because other guests had used it, so no bath or shower for us then, we then put the TV and that decided to switch itself off at random intervals. On checkout I raised these issues with a pleasant lady whom I presume was the owner/manager and she kindly agreed to refund me 50% of the bill. It so easily could have been good, some staff training and room maintenance would have sorted these problems out. PS. If you book directly with us, not only do you access our very best rates, but you can also bag our book direct benefits, too. That's later than usual check-out of 1pm, and first dibs on ever better rooms That is taken from their own website, I booked direct and was not offered any of that.

The stay was great, room/food/hotel in general all fantastic. The only thing that took the shine off it was a couple of staff making detrimental comments about a potential customer enquiring about a stay on the phone. I'm not naive enough to think that people don't talk, but don't do it in earshot of customers sat in the pub.

Really lovely hotel, clean, great staff and the restaurant was fantastic. The room itself has a very comfortable bed, great shower and spacious. Would definitely return.

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This was a lovely hotel with really quirky rooms. Beautifully furnished throughout. The bed was large and really comfortable. We had dinner and breakfast and could not fault either meal. Really good food beautifully cooked. The hosts were very friendly and helpful. We would not hesitate to stay here again and highly recommend it.

I would 100|% recommend the Wheatsheaf Inn. Lovely peaceful location very central to all the famous villages. The staff were really nice and helpful, we had the most stunning room (room 11) with a huge bathroom and rolltop bath. I really think the photos don't do it justice. I can imagine in spring/ summer the outside area is gorgeous with all the planting. But even in winter, it was so cosy sitting in the pub, with real fires and lots of atmosphere - even on a Wednesday night it was busy! The restaurant is beautifully decorated, the food was great and reasonably priced. Service was great. I really couldn't fault the place at all and would highly recommend a stay!!

Love this pub, for ambience, food and location. This is first time we stayed in the accommodation, but have dined here before. The room was spacious, comfortable and beautifully decorated in country charm.

A must stay if you are exploring the Cotswolds for a few days. We had a Snug room, comfortable and Stephen was very helpful in settling us in. Evening dining gave us some of the best food ever tasted and breakfast was superb. Staff very attentive and helpful and I have no hesitation in recommending the Wheatsheaf.