Imperial Hotel

Thank you so much for a wonderful stay .It was my 70th Birthday and together with my two daughters we spent a magical few days .I was fed so well with the tasty cuisine and slept like a queen .We had an afternoon tea on our last day and staff were so attentive and helpful nothing was too much trouble .The history of the hotel was an added bonus and more of my family will after our stories be visiting too! Well done and keep doing what you are doing .xx

Ireland rugby match was on two screens no sound. Told by staff it was for the music atmosphere. We couldn’t hear music for match atmosphere. Would prefer match along with rest of the customers

We toured from North Ireland down to cork and everywhere I between and this was our favorite hotel. The staff was very friendly and helpful. The restaurant and bar were amazing. We did not eat breakfast at the hotel, so I cannot comment about that. Parking was the only downfall. The car park is a bit of a hike and the space in front of the hotel is cramped, but everything else made up for it. We will be back. The rooms were clean and the beds were the most comfortable for the several hotels we stayed in.

I'm just back from Escape Spa @ The Imperial Hotel Cork. Read my review here. I had a beautiful morning at the escape spa. My back neck and shoulder massage was perfect, so relaxing. Then I had a dry flotation which I'd recommend for total relaxation. The staff were so lovely, friendly and kind. Audrey had a lovely chat with me before my treatment to ensure I'd enjoy the experience. Órla was the therapist who did my massage and it couldn't have been better. I have no hesitation recommending the escape spa and hope to return soon. Thank you 😊  Ber

Firstly, this hotel is in a lovely location if you are looking to have a wander around Cork, do some shopping etc. Its a very well decorated hotel, the lobby was beautiful and the staff that greeted us couldn't have been nicer! We booked a package which included dinner - the dinner was simply AMAZING, and again the service was 10/10. The room was also stunning, the bed was comfortable, the bathroom was lovely and the room was clean. The hotel overall was clean and well presented. We had cocktails in the cocktail bar and it was a lovely experience. There's definitely an 'imperial' feeling to every aspect of this hotel. I cannot fault the service in this hotel, it was great value for money and we 100% will be booking here again.

We were due to stay here just before Christmas but as we both fell sick the hotel were very accommodating and moved it to start of January. On arrival we got an upgrade ( much appreciated ) The hotel was still very Christmassy and the renovation of the hotel bar was beautiful. We had a B&B with evening meal so we were looking forward to our meal experience . We were not disappointed, the menu was fantastic and everything was cooked from fresh . We had a very nice waiter ( Evan ) he was so good at his job. He had a rapport going with all the tables he was working and everyone liked him. The food was amazing as was the choice. Breakfast the next morning was again top notch. Lovely choice and again all cooked fresh and lovely service from the staff. This was not our first stay and will definitely not be our last. I do have one complaint and that is the service at the main bar. My opinion is this is down to a lack of management presence in the bar. This is the only explanation for the bar staff and the floor service staff ignoring the customers and avoiding any work. There were plenty of staff on and as usual one staff member carrying the rest. Unfortunately I did not get this man’s name but he was a Trojan worker and carried his fellow workmates last Saturday night. Wonderful stay was had and we will definitely be back.

My sisters and I went to Cork on a shopping weekend and stay 2 nights mid December. Room was average shower was a step into bath which had handicap rails so you could hardly turn in the bath tub. We went down to main bar on Friday evening for a cocktail before dinner. All seating in the bar seemed to be reserved for outside groups when we enquired were there any seats for staying guests we were told if we can find any but if it had "reserved" on the table we cannot sit there. Eventually some ladies pulled up in a booth and made room for us. We ordered a cocktail each and when we ordered another one we were told sorry they had run out off ice! All weekend from what we could see the bar staff seemed to be under pressure and could not keep up with the demand and as it was near Christmas and very busy. Staff were also very rude . We did not eat dinner only breakfast which was fine. Parking is about a 7min walk but would make it a lot easier if they charged an extra €5 and valet parked your car. Staff at reception when we checked in never mentioned breakfast times or where it was served. On a plus I will say the location of this hotel is excellent for shopping.

Great location , lovely calm atmosphere, rooms really clean and comfortable excellent sleep in beds , we had the 3 day Xmas package , amazing value and staff were so helpful and accommodating couldn’t do enough for us , thermal suite is great too !

We payed €300 for one night on the 21st and the bar was a disgrace. No comfort for paying guests. No seat for 2 hours. Awful.

In keeping with its name, The Imperial Hotel deserved to be better. Our accommodations were great, the property's location was good but parking was problematic. The casual dining restaurant, which was also used for breakfasts, needed some character. It would have help if both the service and food had been better. The servers seemed poorly trained or perhaps just all new. Also, when the hotel staff happily refer you to a multitude of good restaurants outside the hotel for dinner and say nothing about on-site dining, what does that say about the hotel's restaurant? Fitzgerald's Bar was an impressive space.and offered a wonderful ambience.