Comfort Suites Escanaba West

Great locatiom, close to most things. Staff was very nice, kept towels stocked in pool area.

The breakfast wasn't very good, Had an ok selection of things, but the eggs and sauage both days were gross

Was told upon arrival that they would not accept AARP. Had to be aat booking. 1st time ever. Desk clerk could only recite room details. breakfast time etc. No customer interaction.. Large room, fairly clean. Dropped off luggage returned late at night. Blackout curtain missing. Parking lot lights kept us awake. Informed staff the next morning. They said they were aware of the problem. Assigned us the room anyway. No apologies, just a shrug. Really poor customer service.

The pool was awesome, kept my kids entertained for hours! The night staff font desk manager was so nice, very helpfull...you can tell she really enjoyed her job! The room was laid out well and very clean. The complementary was nice had your typical hotel breakfast options. The hotel is located just down the road from the main part of town, very nice short drive to get to places.

Our bet was a bit hard think cardboard. The morning/day staff, specifically the head House lady was very grumpy and seemed to absolutely hate being there... the rest of the morning/day staff seemed okay. Even though we very much enjoyed the pool, if you are chlorine sensitive I do not suggest going in the evenings or running the jets in the hot tub! Better ventilation should be a main priority for Comfort Suites of Escanaba.

The room was comfortable and clean

Unable to use the pool and hot tube because the amount of chemicals use burned our eyes and throats without going into the water, just from the vapors in the air.