Comfort Suites Panama City Beach

This hotel was under construction when we arrived. It was horrible dust everywhere, paint smell, stairs were blocked which is a fire violation ! Checked the room and it wasn't even finished!

It was not anywhere ready for occupancy!

Have stayed here a few times before and it's great for our family. Since our stay last year, the rooms are currently being updated and they look great. Project not yet complete but will be even better when finished. Rooms seem to be more spacious. New beds, flooring, fixtures. Bathroom could use updating and cleaned but overall nice.

We were not aware hotel was under renovations when we made this reservation. This made for an unpleasant experience while we were at the hotel. Pool was closed, due to open the day after we arrived and it never opened. This was one of the main reasons we selected this hotel next to the location being in between both baseball fields we were playing at. Lobby renovation makes it hard to navigate and breakfast was minimal compared to their usual.

Rooming for 5 to 6 people. We had 2 adults, 2 teenagers & 1 child. The pull out couch could hold an additional child.

The phone did not work at all, couldn't even call the front desk. We needed additional towels & they provided 3 for our family of 5, we had no housekeeping at all while we were there or gone for the day. We took out our own trash and kept reusing the same beach towels that we brought, because it advertised free laundry service, but they did not. Not only did they not provide free laundry service, they also do not provide free housekeeping!

The new rooms

No pool

El trato del personal muy bien

Cuando saque la reservacion en ningún lugar dice que el hotel esta en reparación por que si llego hacer adivino no saco paea ese lugar o la hubiera cancelado pero me entero al llegar allí y veo que esta en reparación con olor a pintura mi niña alérgica estaba estornudando y escombros en la primera planta lo otro es que no limpiaron ningún dia la habitación

Location was central and that was helpful

Had to drive 20 minutes for the pool and it’s not stated on the website

The rooms very comfortable clean updated, although a night only the staff was attentive to bathroom situation and fixed it bright and early in the morning

Our toilet messed up and we were without for the night had to use lobby bathroom and we were on 3rd floor

The room was solid. Looks like it was renovated because it didn’t look like the pictures from online.

Hotel is being renovated. Nothing was accessible.