Hilton Garden Inn Ithaca

Great room and hotel facilities (also a chance for laundry without bankrupting). stuff was very nice. Free parking

Basic breakfast is really the only thing that could be better

Convenient location, in the heart of downtown. Fantastic front desk staff (for the most part), always helpful and friendly. The rooms are large and spacious. I've stayed here a number of teams, always without a hitch. But my last stay was troubling - the housekeeping was not the best. When I arrived the toilet was filthy - from the previous tenant. During my weeklong stay, my bathroom sink, toilet, and shower/tub was not once cleaned, nor was the room ever vacuumed. They made the bed and provided new towels. The cable TV is a bit odd, and comes with five different program guides! Took me about half an hour to figure it out, but once I did, a wide variety of programming is available. Complimentary coffee in the lobby every morning, but not very good. There is an independently owned breakfast cafe on premises, but the breakfast is laughably awful and they charge a prix fixe of $15. Don't even THINK of eating there - the most patrons I've ever seen at any given breakfast is 4. Overall, a quite comfortable hotel but one that could definitely use some tweaking.

Clean room and facilities. Friendly staff.

We took a last minute trip to Ithaca and our plans kept changing; but Wayne at the front desk was great. He helped by being flexible, understanding, and good natured - ensuring we had a seamless trip. We are so greatful for his humor and helpfulness. Room was clean and as expected, if a bit tired. Also the in room coffeemaker or cups leaked a little - bit that could have been user error. Location is great. Near the Commons but not too loud. Maybe not super romantic but clean, safe, spacious, dependable, and well located. Would stay here any time.