The Retreat, Elcot Park

The staff are fantastic and so friendly, making the stay really comfortable. However, the outdoor pool was quite dirty, including the loungers and the pool surfaces with bird poo and staining on the tiles. Also our room did not have air conditioning and it was extremely hot and uncomfortable to sleep the first night. After this we had fans on which the hotel supplied. We had a lovely stay despite the small issues.

We had a fantastic stay at the Retreat and can’t wait to go back!

Absolutely perfect stay here. The decor, the staff, the food, the atmosphere was all wonderful, honestly couldn’t fault it here. Staff were helpful and kind, the cleanliness was perfection and the spa was heavenly.

Beautiful relaxing Country House with rambling gardens. Superb food and hospitality. Beautiful bedroom but too hot! Tried opening windows but noise from ventilation units outside too i intrusive! Needed more hanging space Loved the Pantry!

Gorgeous hotel with very helpful and friendly staff! Great facilities and lovely walks available. Will be back in summer for sure :)

The pros: The spa is a bit small but nice, the decor is fun, great cocktails, good food, our room was quiet, the tennis court was fun The cons: The beds were hard, the vegan breakfast options limited, difficult to get a booking at the restaurants or spa without booking well in advance and the whole place feels a bit big and not boutiquey

We loved our 2 night stay here, the restaurant was great (unfortunately couldn’t get a booking at Yu Pan Asian) and we loved that the outdoor pool was heated for swimming in winter. The spa facilities do get extremely busy and noisy on Saturday but Friday evening and Sunday it was really pleasant to use. Our massage treatments were amazing, very relaxing. We stayed in a Heritage double room, very comfortable and with lovely personal touches to the room. Could use a few hooks by door for big winter coats and a place to store shoes and better pillows. Service was overall very good, extremely friendly staff. It did seem that some staff were not as well informed as others as when we enquired about a few things, we got mixed answers but nothing major - like I said everyone was extremely professional and friendly. We were recommended good local walks, the grounds of the hotel are lovely too. Would definitely recommend this hotel and we can’t wait to come back.

Didn’t really see the benefits of VIP? Outside of that, the hotel was fabulous

We had probably the worst bedroom with no views over the garden, but immediately over noisy bin storage. Shower over bath with no safety handles. Dangerous.

Fabulous spa hotel in beautiful grounds. Definitely recommend 😊