The Retreat, Elcot Park

Lovely place, beautiful space and interiors and gorgeous spa and outdoor pool and gardens. Will definitely be back!

Loved my stay. Thank you to all the staff for their wonderful hospitality!

Our experience at retreat Elcot Park has been excellent. The service standards are comparable to a 5 stars hotel and each and every member of the staff is adequately trained, polite, pleasant and efficient. The hotel proposes a wide range of activities, often with complementary services. Hike, tours, tennis court, spa. No overcharge to borrow the tennis rackets or to borrow boots to do a beautiful hike in the area and even complementary snacks ! Both restaurants were delicious and the 1775 brasserie clearly deserves a Michelin’s recommandation. My compliments to the chef and his/her team. Note that without a car, you are pretty much required to eat all meals at the hotel which may end up pricy (but tasty). The spa is new and in a good state. Add an outside jacuzzi to make it perfect. We will be back!

Lovely hotel. We opted for the Sutton Suite which was large and well laid out. Service is super friendly, but not always as helpful as it could be. Both 1772 and Yû are reasonably good and sensibly priced. Don’t bother to get breakfast included. It’s good but buy it when there. Included options are limited. Spa is great.

We had a lovely stay but I felt that the hotel lacked a little considering the price. Some of the corridors where the rooms were located felt quite dated/dingy. The pantry for snacks was quite disappointing - consisting of boiled sweets, ready salted crisps and popcorn (which had run out by 7pm). Spa facilities were great however the steam sauna was broken during our visit. The restaurant/bar was nicely decorated but was a bit of a ghost town on a Sunday evening. We sat outside and asked for blankets but it would be a nice touch if they were already laid out with heaters to enjoy the view on colder days.

Will be back. 5*.

Overall a very enjoyable and comfortable stay. Rooms good, spa very nice, tennis courts and outdoor pool great. Grounds nice to wander round and comfortable lounge areas. Restaurant coped well with 17 of us on Mothers Day. Breakfast buffet is plentiful and good but avoid the included eggs benedict (really poor) and although trying hard the service at breakfast was poor on 1 of the 2 days (20 mins to get tea or coffee).

Stayed at Elcot on two separate bookings over a period in February. The best thing about the Elcot is the fact that the staff are really nice and helpful throughout the hotel. We had multiple restaurant bookings and changed numbers and times all good. The bed and linen is also wonderful so good for a nights sleep. We had two rooms, both were good but one was an odd shape with a shower in the bath tub which we changed on our second time. We have family in Newbury area and this is our go to hotel. If I have one small complaint its the beer selection in the bar. I like an IPA and the one on tap isn't a good one!

Our stay at this property was really underwhelming. While the gardens and outdoors are beautiful and well kept, the interiors are quite tired, particularly the rooms. Lots of scratches on the wall, no wardrobe in the room, terrible shower where it is impossible to regulate the water temperature. The spa was probably the biggest disappointment, it is very small and the outdoor pool is not heated despite the description ( and the staff) says it is. The highlight of the property is definitely their asian restaurant on site, both service and food were exceptional. Otherwise, the staff at the spa and reception seems clueless most of the time, we had to chase them up for everything we needed and were mostly dismissive and not helpful. This is not what you would expect from a luxury hotel, definitely not good value for money and a lot of room for improvement.

The Wessex rooms were really nice. The pantry at the end of the aisle was a unusual but very nice feature too.