Commercial Hay Hotel

👎

They did have a toaster and microwave oven, but no tea towel. No plates.

Value of money

Very disappointing, the facilities in need of many repairs, especially the plumbing

Arrived on Saturday around 5pm and all staff had gone home and we had no way to check in. Keys were in a lock box but we were never sent a code. Thankfully another visitor had a code to the lock box and were able to help us.

It was Christmas Day, so we didn’t see any staff. Collected our keys from a key safe. It was a comfortable bed and we slept well. Air con worked, thankfully. Wifi did not. Carpet wasn’t the cleanest, but the bed sheets were spotless and comfortable.

Place seemed nice. But the beautiful upstairs verandah had a stinking pile of rubbish just outside the door. Room clean. Arrival instructions good. Beds comfortable

everything was good except wifi.

Plumbing needs work, room 110 (last room) had no hot water in the morning. Providing individual butter & condiment packs & tongs for bread at breakfast would help with food safety There was one opened pack of white sliced bread only for breakfast which people put their hands in to get a sliced of bread.

Staff are Pleasent Clean tidy room Comfortable bed and great shower hot water and pressure ,hair dryer in room Car park full but out the front parking not an issue Hotel is old but ideal for an overnight stay we will use this again