Mercure Wellington Abel Tasman

Location

Nothing in particular

Good access to transport .. nice restaurant

Room was a bit dated .. carpet dated & a bit noisy .. Im aware of it being updated.. will be good once completed

Need maintenence

To hot

Room was nice

The man on the front desk was super rude

La situation géographique

Le bâtiment avait l’air vétuste

There is often a wait at reception; however, one staff member is often there when I go and is reliable. The rooms are a good size and clean, but pretty scuffed. The windows are old and often don't close properly. The protruding windowsill lets some light in, blinds would be good. Rooms with adjoining doors have a wardrobe in front of the gap, but if you look down the side, you can see the light around the doorframe. And, you can hear pretty much everything in the next-door room. I had the same room three weeks in a row and reported the broken showerhead. It was fixed on the third week. Handy location, but unless you get a good special rate, you can do better.

This is clearly an older property that’s currently in the middle of a (semi) refurbishment/refresh. And when I say semi, I mean it feels like a half‑attempt. I was staying in an executive room on the top floor, but the hallway looked like it hadn’t been touched since the 70s - original doors that had simply been painted over, old‑school room number signs, and a general “time capsule” vibe. I wasn’t expecting luxury, but it’s obvious the refresh is either still unfinished or the budget didn’t stretch far enough. I was not actually aware of this at any point of booking or check in and was irritated to have building noise (drilling and hammering) from the floor below for most of the day (while I was trying to work) it did stop at night. I feel like this should be communicated ahead of time. The room itself followed the same theme. At first glance it looked fine, but once you started paying attention to the details, the age and shortcuts became pretty noticeable. One example was the wardrobe it looked a little out of place and had been positioned directly in front of the adjoining room door. It felt less like a design choice and more like a way to hide or block something, which added to the sense that the room had been patched together rather than thoughtfully updated. The TV was also mounted far too high on the wall, even though it was a decent size. The bathroom was nice enough, but there were no hooks at all, just a single towel rail, which made it awkward to hang anything while showering. The shower pressure wasn’t great either, and the shower head kept sliding down the pole, meaning I had to keep adjusting or holding it in place. Back to the old building point, the noise insulation is as you’d imagine so a lot of noise coming from neighbouring rooms (you can literally hear everything like they are in the same room) and a lot of hallway noise coming into the room. I understand the restaurant is run independently, but the buffet breakfast was not good at all. Whether it had been sitting out too long or was simply made with the cheapest ingredients possible, it was verging on inedible, and the atmosphere felt more like a staff break room than a hotel dining space. I ended up going across the road to Hangar Coffee, which was exceptional by comparison. Overall, my stay was acceptable, however it’s clear that everything is done on the cheap rather than with any clear vision or commitment to quality. With a more thorough refurbishment and better attention to detail, it could be a much stronger offering but in its current state, it falls short.

Kind staff, easy location

Beds uncomfortable and extremely squeaky, a slight move would be very loud. No cutlery apart from tea spoons, a microwave would’ve been really good