Homewood Suites by Hilton Somerset

We checked in on 8/22 and the we get in our room there were small brown circular bugs on the bed we found 3 of them. I took a pillow from the bed that had a bug on it to the front desk they took pictures and video of it then change our room. It was very late when checked it we probably won’t book here again very dirty not well maintained the lamp shades that supposed to be white are turn yellow the dishwasher has nothing but rust in it.

Pool was nice. They had a grill to BBQ. Room was very nice. Plus they had a little basketball court

Clean hotel with nice breakfast, spacious and cozy room and friendly staff

I will start with the positives the room size was excellent . The stove top burners were adequate & the full size fridge was what we wanted but the fridge was was dirty. The room was outdated . The bathtubs very slippery at an angle you can slip and fall and we did d slip and fall unfortunately. The bathrubs did not drain properly. The master bath shower was okay but the tub would fill up quickly . Alot of rust damage on the hardware to hang clothes & towels. The guest bathroom was intermittently useable . The toilet was off of the base on the floor slightly the toilet would constantly clog. The shower was not useable due to a pink bacteria seen on the shower head & that was after some family members already showered. After that no more showers or baths in that tub. The facet in the bathrub leaked water endlessly and there is a rust stain. The sink was usable to wash hands . The air conditioning wall units had ashes from someone who smokes and debris in the cool air vents . When temperatures is raised to make the room warmer the room smells horrible like a smokers chiminey , we have to lower the temperature to manage the smell. Half of my family suffers from asthma . We are cold during the time in the room at times . The room above us had constant stomping during the night. There are guards that hold the mattress in place that are a protective material that cover the edge of the bed . They scratched family members leg multiple times due to the safety piece missing .

This is literally on of the worst hotels I have rver stayed at. Staff very overstretched and rooms disastrous, dirty, stains on bathroom floors and carpets, rooms very cramped and small. Avoid if possible!

Our stay was ok. The hotel is old and in need of modernization. The staff, though, was very friendly.

It's fine - nice enough and nice people running the place.

The room was really nice, really clean. Very spacious.

The staff. That front girl is reallyyy rude.

This property needs to be better maintained. Molding shower. Dirty rugs in the hallway. The room had a strange smell too.