Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

The outdoor lazy river was closed, there were multiple old outdoor children’s pools that had been filled in with dirt and planted in (looks tacky, the pool signs are all still around the ground of them) the balcony was inaccessible probably due to the fact it looks ready to rot away, and the beds were really stiff and hurt our backs. it was cheap and well taken care of otherwise, which makes up for most of it.

The beds were stiff and the rooms need updating and could have been cleaner. The indoor pool was fun. The outdoor pool people were drunk and acting inappropriately.

Dump

Water park is run down, nothing worked. Beds were dirty. Will never stay here again!

The door where our room was near had a birds nest in the corner, mess was all over the place in garbage full people w pets left in rooms barking

STOP!! Do not rent these rooms! To start when you walk the halls and look down, the carpets are disgusting and stink. The pictures you see on line are not true, most of the outdoor water park isn't there or not operational. The building hasn't been painted or maintained for years. The grounds around the building and around the outdoor pools have had "ZERO" maintenance. The weeds around entire property were over my head at 6'. This place hasn't been cared for in many years. And that doesn't mention the fire alarms going off several times a day! And at checkout there was a "no give a ---- attitude" about my complaints. Unless your a "farm animal", you will not be comfortable at this so called water resort. The balcony doors cannot be opened as im sure the balconies are not safe to be on. Cannot express enough our disgust with this whole facility. Stay at motel 6 or super 8 and buy a pass for a water park somewhere else. It will be less expensive and a better experience.

As soon as i drove on the property, I could tell that the building had not been maintained. The room was not very clean, crumbs under the bedsheets. The shower rod was hanging off of the wall thus making it impossible to shower without the curtain sliding to the middle of the rod. The pool looks nothing like the pictures, one is completely filled in with a fence all around the outside pools with weeds growing everywhere. No waterfall from the rocks or a lazy river. A lot is to be desired for this hotel.

The fire alarms kept going on and off the entire time we were there. The toilet kept running on and off. The place is old and has not been well maintained. The hallways smelled horrible.

They need to make an effort to clean up exterior it looks horrible. Shouldn't charge resort fee with that many closed pools and no exterior lazy river.

Please do not ever recommend this hotel to anyone. To start off, we checked in at 2:30pm and were told to return at 4pm to get our room keys. I returned at 5:30pm and they could not locate my reservation/room. Finally, while the front desk worker was snacking away looking for my room, which i had already paid the resort fee and deposit for, she says, oh ok here are keys and it's in thw back of the building. Well the back of the building has a lot with drunks and crack heads. Most of them staying at the Polynesian. We go tonpur room and put our stuff down. Go out for the night and return at 10pm. I go to get ready for a shower and i lose power to in the entire room! It was awful. And in order to get any light in the room, we could open the blinds that face the back parking lot, but a bunch of drunks were sitting out there and looking into the room. There was no phone in the room! We walked all the way down and around the building to get to the front desk and we finally get the receptionists attention and tell her what's going on and she says she'll get someone to our room soon. We ask what the front desk number is in case we need to call, and she says, just google it. I almost lost it! 18 minutes later, the building maintenance person shows up and he starts flipping breakers for over 15 minutes, and nothing works so he tells us he's going back down to tell the office to get us another room. 10 minutes after that, he comes back up with keys to a suite.the suite was so d