Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

This "resort" is a joke!! Things fell off the wall, locks were broken, screen to sliding glass door had holes in it, no cold water in our room, AC leaked and was LOUD! There was NO grounds maintenance. Weeds EVERYWHERE, overgrowth of trees and bushes. When on the deck you were staring at weeds instead of a beautiful outdoor pool area. The outdoor pool: at least two pools filled in with dirt and weeds, lazy river is not used so dont expect to ever use it, kids area is fenced off and not used EVER! The waterfalls in one pool do not work, no bar or food stand ALL FADED AND SHUT DOWN. Inside pool: NOT ENOUGH rafts put out, one slide was shut down, assume ALWAYS down. There is no breakfast but there is a room for it. Not sure what the $20 a day "resort" fee was for. Oh, NO microwaves in rooms just one for everyone in the HALLWAY! This place has so much potential if the owners took pride in it. They just want a quick money maker. Stay somewhere else!! Better to stay somewhere that offers FREE attraction tickets!! Very disappointed in the OLD PRE COVID ADVERTISING THIS PLACE PUTS OUT THERE!!!!

There was no microwave in the room.

Nothing

It was not crowded very nice people attending pools

They are renovating. All staff very friendly and kind. A bit run down but nice

The facility should not be considered a "resort." The outdoor water park consisted of an out door pool and A slide. The water was cold and the bottom of the pool was filty. Mutiple areas outside were roped off and closed. The inside pool was advertised and stated in contract at sign in as open from noon to 8. The only thing open at one point was hot tub with kids in it. The slide not open, lazy river ...not open. Lifeguard stating some mumbled excuse either water not warm enough, or not enough lifeguards... this being Aug, summer, in the waterpark capital of the world. The hallways smelled musty. No food on site. No vending machines. * Warning on patio/balcony door that if opened will be charged $100. Tv with maybe 12 channels. Worst hotel experience if actually expecting a Resort quality hotel.

I bet this place was amazing back in its day, however it no longer is. The exterior is in bad shape, rooms are not in good condition, beds are terrible and need to be replaced. The exterior seasonal pool is hidden behind many other over grown and dirty ones. The inside is a far cry from a resort. Tiny lazy river, a couple small slides and a toddler pool. Hot tub jets broken. Safety issues everywhere with bathrooms partially renovated, screws and broken bulb on the ground, tile hanging off the wall. If I wasn’t exhausted I would have demanded a refund and left. Would not recommend.

Outdoor pool was closed. Indoor pools only open for short period of time. They are renovating rooms so furniture is out of date. Flooring was nice, no carpet.

Entrance dirty, broken shower

We were five people, three adults, two children, they do not have a microwave in the room. I took two babies and I have to heat their milk. They have a microwave but it is too far from the room. We went to the pool and there is no laundry where I am going to dry my wet clothes. I had to go look for a laundry outside the hotel, waste two hours of my time to dry my clothes. The first day they did not come to clean the room, I had to notify them to go clean the room because they did not have it on the list, the television channels were terrible, all these small things do not make for a comfortable stay. I definitely do not recommend it and I will not return.