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5.5 / 10 Guest Rating

The Carlton Hotel

16-19 The leas, Folkestone, gb

The Carlton Hotel - main view

About the Property

Sea-Facing Hotel on The Leas

  • Beautiful Sea Views: Many bedrooms offer stunning views of the sea.
  • Leas Restaurant: Enjoy delicious and affordable meals for breakfast and dinner.
  • Entertainment and Live Music: Relax in the Leas Bar with live music and dancing available.

To book a stay at this traditional sea-facing hotel on The Leas with great sea views, delicious dining options, and entertainment, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the elevator is currently out of order. Please note the onsite parking is limited. Please note the elevator in the property can only accommodate a variety of wheelchair sizes. Kindly note that the property only provides take-away, continental breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.5
Good2439 verified reviews
AI Summary

Guests highly rate the location and frequently praise the kind staff.

Categories

Cleanliness2.8
Service7.8
Location8.3
Room Quality3.3
Amenities5.3
Value for Money6.3
Food and Beverage5.8
Overall Experience4.8

Select topics to read reviews

B
BoylegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Good"

1.0

I liked the fact that it had a car park.

The hotel was very tired, and very dirty. Unfortunately, by the time I arrived, I had no other option but to stay there. I regret it though.

Helpful?
R
RebeccagbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"I would recommend this hotel for the location but not for a good night sleep."

4.0

Amazing location. Beautiful views. Easy access to beach and town. Friendly staff. Breakfast was adequate.

The bed in the “comfort room” (109) was extremely sunken on one side. Room was not clean at all. Carpets tacky. Grim bathroom. Even the one toilet roll provided was wet! Would have had a lovely sea view if you could see through the windows. I wouldn’t recommend this room for a good night sleep. All the noise going on throughout the night from the front door floated up and through the window. Party going on till about 2am downstairs with very loud music. You get what you pay for , so I’ve learnt a lesson.

Helpful?
D
DebbiegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Clean bedding and towels, lovely view. Everything else awful."

1.0

The sea view Comfortable beds Clean towels and bedding Central location

No running water in the shower/bath No hot water Awful breakfast made up of long-life cheap items

Helpful?
M
MatijanlNL
Verified booking
extended_group
Standard Room
Stayed in Jun 20, 2026

"Terrible!"

1.0

-

The absolute worst place I have ever been in. Dirty and terrible. Staff doesn’t change towels, linen or clean anything. Food was abysmal, so much so that we ate elsewhere despite having paid the breakfast in the hotel. Avoid this terrible place at all costs.

Helpful?
H
HarteveldnlNL
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Voor 1 nacht ivm doorreis voldoende"

6.0

Mooie locatie aan de kust met uitzicht op zee

Oud en versleten en verlopen

Helpful?
M
MichaelagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Absolutely terrible"

1.0

The view from our window was amazing. Over the sea and the Leas

Our room was nothing like the rooms on their advertising site. It was filthy and the staff were very rude. There was people drinking and smoking stuff under our window until 1am. They werent even residents. One of our windows wouldnt close properly so we could hear and smell everything. When we spoke to a member of staff he just swore at us and called us names. The kettle didnt reach the plug where it was so we had to move it a chair 🤷‍♀️ The carpet was sticky. The bathroom was disgusting. The door wouldnt shut and there was a little slope just under the door that I slipped down. There was no warning sign for it. There was also a big downpipe in their that was noisy when anyone flushed in one of the other rooms.

Helpful?
C
CookegbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Get what you pay for"

8.0

Cheap and location

Dated

Helpful?
W
WillemnlNL
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Prijs en kwaliteit is voldoende"

6.0

Prijs was in verhouding met wat je kreeg vond ik, je kunt geen 5 sterren verwachten voor dat bedrag. Het ontbijt was karig maar er was voldoende. Ondanks de warmte voelde de kamer niet echt warm aan ( begane grond) Als je het hotel uitliep kon je zo ( na een flinke afdaling( naar zee, heerlijk.

Vers fruit, ieder 2 handdoeken in plaats van 1 per persoon en er kon nog veel meer beter gedaan worden maar niet voor die prijs lijkt mij eerlijk gezegd

Helpful?
M
MariaroRO
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"The bathroom was disgusting – the toilet was dirty, and the shower curtain was incredibly filthy and clearly had not bee"

1.0

I was extremely disappointed with this hotel. The cleanliness was an absolute disaster. Everything was old, worn out, and looked like it was falling apart. The windows were covered in mould and were filthy. The bed was in terrible condition, with torn bed sheets.

The hotel looks nothing like the photos advertised online. The pictures are completely misleading. What you see online and what you find when you arrive are two completely different things. The room was horrible, unhygienic, and not acceptable for paying guests.

Helpful?
S
SharongbGB
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Cheap n cheerful , good location, excellent if using Chunnel for early France start"

5.0

Good location, excellent value

Very dated room , loose floorboard near bed felt like my foot would go through it

Helpful?