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5.5 / 10 Guest Rating

The Carlton Hotel

16-19 The leas, Folkestone, gb

The Carlton Hotel - main view

About the Property

Sea-Facing Hotel on The Leas

  • Beautiful Sea Views: Many bedrooms offer stunning views of the sea.
  • Leas Restaurant: Enjoy delicious and affordable meals for breakfast and dinner.
  • Entertainment and Live Music: Relax in the Leas Bar with live music and dancing available.

To book a stay at this traditional sea-facing hotel on The Leas with great sea views, delicious dining options, and entertainment, visit our website now!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Business center
Heating
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the elevator is currently out of order. Please note the onsite parking is limited. Please note the elevator in the property can only accommodate a variety of wheelchair sizes. Kindly note that the property only provides take-away, continental breakfast.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

5.5
Good2439 verified reviews
AI Summary

Guests highly rate the location and frequently praise the kind staff.

Categories

Cleanliness2.8
Service7.8
Location8.3
Room Quality3.3
Amenities5.3
Value for Money6.3
Food and Beverage5.8
Overall Experience4.8

Select topics to read reviews

R
RafaelagbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"Did the job"

8.0

Easy check in Good value for money

Needs renovation

Helpful?
C
CarlygbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2026

"If you want to feel like you are staying in an abandoned hotel, room 310 is for you"

1.0

Nothing. Best part was leaving

The smell, the room. Staff weren't friendly. Toilet didn't flush. Tap was broken. Shower screen came off. Spider in the room. Stuffed in the attic, window didn't open. No curtain. Musty smell. Drawers broken. Shower is actually in the bedroom meaning if you use it the whole room is now steamy and damp. Many stains on the floor. Bed perfectly positioned so when you sleep you can see the endless cobwebs and dead bugs that reside on the floor behind the wardrobe..... Not very relaxing. We have a video of our experience if you would like to see.

Helpful?
C
ChapmangbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Good"

1.0

Nothing

Rude staff etc

Helpful?
E
EWAgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Excellent"

8.0

Bardzo wygodne łóżka

Helpful?
B
bernardfrFR
Verified booking
extended_group
Standard Room
Stayed in Jun 16, 2026

"ne le recommande pas"

3.0

Chambre au 2eme sans ascenceur Chambre sale avec vitres exterieures tachées avec crottes de mouette Tuyau de douche rouillé - Tres petite douche avec un rideau Araignées dans la douche Manque de meuble de salle de bain pour mettre trousse de toilette Plancher défoncé Vitres salle de restaurant non nettoyées depuisun certain temps Parking non sécurisé et sale Photos de booking ne correspond pas aux chambres

Helpful?
D
DavidgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 16, 2026

"Very Good"

7.0

Good location

Helpful?
S
SonyagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Good"

5.0
Helpful?
N
NicholasgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Returning customer ( Always been FANTASTIC . BUT this last trip was very poor"

3.0

I've always been a happy customer who returns again and again and always choose your hotel . But my last trip was worse I've ever had. I've spoken privately to managers about the issue ihad with my room .

For the first time ever ... and I've stay many and always loved the hotel and view of sea from my room ... but this time I had a sleepless night due to itching ???

Helpful?
V
VictoriagbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Good location and you get what you pay for."

6.0

Good location.

Only one pillow each definitely need to put extra pillows in the rooms.

Helpful?
D
DavidgbGB
Verified booking
couple
Standard Room
Stayed in Jun 15, 2026

"Excellent"

8.0
Helpful?