The Thunderbird Inn

Great stay convenient to all.

Great customer service and coffee and the best donuts.

The room was not clean; there was a dirty ring around the shower drain and dirty doors and walls. The upholstery was ripped and the lampshade was broken. Towels were very thin. The electricity was out on one whole wall - lights, plug ins.....everything. I was disappointed. I had stayed here before a few years ago and it was much nicer and cleaner. The location is great.......

Vintage

Breakfast was not replenished. Difficulty in getting luggage upstairs: no elevator.

Staff was amazing. Very polite. Very accommodating. Check in was easy and quick. Theme was on point. Donuts were great. Nice to have coffee available 24/7 and not just a coffee pot. There were options for coffee flavor And cream. Nice touch! The WiFi was consistent. The room was spotless! I can’t say enough about how Much I love this motel!

The bottom sheet kept coming off in the night. The bed had a bit of a squeak on one side. The bathroom Fan ran continuously so we had to keep The door shut but that wasn’t too off putting. I did have to place a hand towel over the sink drain because of a loud drip. None of these were enough to make me never want to stay again. They are minor issues that are fixable.

Upholstery on chairs was ripped, lampshade was damaged, thin towels, dirty walls that could be washed or painted. The worst was the black ring around the shower drain. Location is convenient and beds were comfortable. But the overall condition of the room does not merit the nightly rate.

I've been waiting years to finally visit this hotel and finally was able to this past week. We arrived, checked in and were told that moon pies were probably not going to be in our room but soda should be. When walking up to our room we were greeted with a housekeeper going off about people being checked into rooms she wasn't done cleaning. She was stating how she didn't understand why the f**K they kept doing this to her. Our keys did not work so back downstairs we went to wait in line to get that corrected. Once we got in our room we started checking it out. The cleanliness is questionable - stains on the shower curtain, baseboards caked with dirt, paint peeling on the windows. I went to take a shower and there was no body wash (like it was bone dry) to which i went out to ask housekeeping if they could fill it real quick. After that was done I got in the shower only for the shampoo dispenser to not even work. Once we got back later and settled in we attempted to use the Cast TV system they use. It definitely does not work - we were never able to stay connected to their "internet' and never got the cast to come close to working. We finally gave up and just turned it off. The best factor may have been the donuts that they provide from a local spot. Paying close to $200 for the one night was not the experience I thought it would be.

Nice retro motel. The donuts, and other pastries for breakfast, were exceptional, not the prepackaged stuff.

Place is a bit noisy and I could hear trucks driving on nearby road