Club Wyndham Sedona

Clean room, very friendly staff

We paid and confirmed our two room suite. One week before arrival they called and took details and confirmed for our arrival. 30 minutes before our early arrival we received an email that said to call Club Wyndam Resorts in Sedona AZ. because they had “downgraded” our room. I called and they said they had overbooked and the only thing available were two downgraded rooms and would have to separate us. They didn’t have any options other than to send us another 25 miles to Flagstaff. This was not our plan. Then they were going to charge us another $158.00 which I refused to do. They took the charge off. We had to take the separate rooms my husband took the two young boys to one room and I took the girls to another. This was not right. Especially that we were confirmed a week prior to the date and gave us such a late notice. Plus we even arrived early. I seriously think we need to be compensated for the inconvenience. Our whole planned vacation was separated. Is there anything that Expedia can do to help us out. The room had a roach in it and the bathroom doors were dirty. I would not recommend them as you are not guaranteed what you pay for and confirmed. Finally, because we were downgraded and did not get what we requested and paid for we should not have been charged the same amount we agreed on for the 2 room suite. I have never had to complain about services from Expedia but this one should be known for others.

Great location, accommodation and views. Pool and game rooms. Good customer service.

The lobby coffee was always cold.

A lovely experience, the one bedroom deluxe which offered a bedroom, loving area, kitchen and patio. Well appointed and furnished with all we needed. A very pleasant and enjoyable stay. The front desk staff, very pleasant and helpful. Although the concierge staff is there to encourage time share sales, they were not too pushy and gave us the time we needed to make a decision.

The AC was not working , last minute they changed my room. I will never book here again

We love to stay at the Wyndham in Sedona, Very friendly staff and great location with easy parking. The units are now a bit outdated but still great for family stays. Thank you, Wyndham Sedona!

This was our first time staying at this Wyndham property in Sedona, as guests of family members. The two bedroom condo was huge with more than enough room for us. We had an issue with water from the master shower leaking onto the bathroom tile, it looks like they removed a shower door and put up a curtain in it’s place. We were staying upstairs which had a partial view of the beautiful red rocks and the gorgeous trees on the property. It snowed all day on Friday and we loved watching the snow fall from our master suite and living room. The snow was beautiful but it did make it a bit challenging going up and down the stairs with a bad knee. Unfortunately there is no indoor staircase or elevator so it was difficult to navigate the stairs when both the stairs and railing had snow and ice on them. Fortunately for us, they put salt down right before check out which helped a bit. It’s really too bad the stairs can’t be covered. The condo is conveniently located in town with all kinds of restaurants surrounding it. It was a nice stay.

Spacious, especially after staying in a traditional hotel room. Nice to have the laundry option. The bed mattress could of been upgraded.

Location

Pressure to attend a Timeshare sales pitch