Pan Pacific Xiamen

Pan Pacific Hotel in Xiamen for the location are perfect for me to enjoy the Chinese cuisine - Dim sum lunch in house.

The age of the hotel is becoming apparent despite the grandeur in both the common areas and the rooms. Overall a good stay at a decent price, but breakfast spread and room lighting can be improved. Location is rather central within the city but not particularly near any major attraction or activity hotspot

I was accompanying my partner who uses this hotel regularly for business travel and had a very relaxing comfortable stay. The rooms are spacious and can definitely recommend the spa, pool and gym. The staff is very forthcoming making a big effort to ensure you are comfortable and bridging possible language barriers with a smile. Special thank you for Alan and his breakfast team who created a lovely start of the day with a smile, a poolside seat and my favorite coffee. Thank you all! I look forward to being back

Clean, comfortable and the service is excellent. I will go again

The seafood is delicious, the service is very prompt, and the environment is excellent. We went and had lunch at Caesar's on 3 and it was a really pleasant experience. Authentic and delicious f ood, host was super friendly. Great experience. Would definitely recommend

The hotel is conveniently located close to the cruise terminal and a Metro station. The English speaking check in person wasn’t the most friendly one, but maybe he just had a bad day. Rooms are reasonably large and comfortable. Some parts of the room are in die need of refurbishment. The bathroom door frame was partly gone door to the constant moisture, and some of the furniture has seen better days. Housekeeping service was inconsistent with certain days replenishing bathroom amenities and none the next day. Bedsheets were not changed during our 6 days stay

1. 酒店员工态度不好。我们问东西，她说：“你们不能全部都一起问吗？” 2. 你给我们“升房三级” 到太平洋会所房，却没有行政礼遇。 众所周知，会所房其实只是高级房或者豪华房。价格更高只是因为加了行政礼遇。 因为我们没有行政礼遇，这算是降级，比我们应该有的的精致套房是更低级的房间 3. 睡眠不好 1. Rude staff. We were asking something and the person said "can't you ask everything at once" 2. You "triple upgrade" us to Pacific club room without club access. It is common knowledge that the basic club room is the same as a superior/Deluxe room but paying more for the club lounge. Because we didnt have the lounge access, This is a downgrade from the "double upgrade" studio suite. 3. Sleep experience was bad

Nice place to stay

a great team of staffs; from the security to the front desk to the chambermaids!

Poor TV reception