Koro Sun Resort

Amazing views, staff are lovely

The nature is excellent. The food is below average. The activity stuff are excellent such as Dean, very much enjoying learning from him.

Great resort stay for a reasonable price. Good range of activities and Dive Savusavu on site to make sure you get to experience the stunning underwater world around Vanua Levu. Highly recommended.

Thanks to the genuine best efforts from staff members like Sam, Andrew and Immanuel, they made the stay and activities there a little better than what could have been the worst stay at a 4 stars spot I have ever been to! And thanks for letting my friend stay at the same Marina villa we booked for our last night, instead of moving a 2nd time to a 3rd lesser villa.

I was sold on the pictures shown of the Mountain Top Villa and the activities to do in this resort. As soon as I have arrived, my villa was full of flying bugs, and the pool had lots of floating dead insects! Half of the activities were what I expected to be to experience from a Fiji paradise and the other half were like a huge disappointment that it shocked me that this is a 4 star resort! Wifi services were terrible and required a daily call for the the IT staff to come to fix the wifi at the villa, and only worked smoothly in the last day of my whole stay in that villa. Calling the reception was even bad as the sound over the phone was so hard to hear and low! No automatic safety lights by the pool at night, so it's easy to fall into the gap by the pool or fall over the low rails next to the small stairs by the pool that could lead to falling to your death or at least severely injured since it's a huge drop from up there. Also there's no privacy in the lower floor bathroom in the other side of the villa and if the cleaning staff were there during that time, they can clearly see me from the window! I'm extremely surprised that is this their best villa from what I was told! It clearly feels not updated to today's standards! The breakfast was OK I guess, but didn't have enough options even with the menu! The trip to the beach was a disaster and didn't look good at all! One last thing, 1 of my friends had to stay 1 extra day because her flight was in the next day, and I did tell them to take care of my friend since she only speaks Romanian. What they did is made her leave early by 2 hours saying they don't have any other transportation available to take her to the airport and when she was there waiting at the airport she saw another of their transports arriving much later and before her flight! She could have stayed more time at the resort if they didn't make her leave early!

Rainforest

Poor customer service,staffs were not helpful at all.had to wait for buggy for ever.there was no tv for kids .no landline when it comes to emergencies,instead guest has to use their own mobile phones for services.breakfast wasn’t the best .i stayed in 2 bedroom bungalow which had a pool attached,funny part was the receptionist who toured me and family around doesn’t know how deep the pool actually was .very pathetic service in general.

Very old room with ancient towels and bugs debris on bed and pillows at all four nights.

Can be improved and upgraded a lot.

Breakfast was good. Island and location is beautiful. Staff was super friendly and attentive.

The buffet lovo dinner was overrated and overly priced. I payed $120 per person and couldn’t have seconds because you ran out of food. I stayed in the Bure. The staff quarters was right behind us and the staff was super noisy in the mornings around 7am. There was a hornet nest on the ceiling of the bure we stayed in which terrorized my children the entire time.

Poorly maintained, swimming pool was dirty. Water slide wasn’t smooth enough to be slid on, my child was walking down on the slide to reach the pool. Staff are wonderful. The stay isn’t worth the price. The area around the resort is excellent with views.