Riadh Palms Resort & Spa

The first impression in reception was very bad the way he speaks, iwas there for 2 days I couldn’t get 1 cold beer without ice cubes , the bar staf asking me to bring food …

L’hôtel est très bien située front de mer, le personnel très gentil surtout les femmes de ménage, la piscine est vraiment au top très grande il y a beaucoup de transat et très bien entretenue nous reviendrons c’est sur.

La nourriture n’étais pas terrible mais au prix de l’hôtel on peux pas exiger que tout sois parfait, et pas assez d’ascenseur dans l’établissement il faut parfois l’attendre 10 ou 15 min le temps qu’il arrive et il est souvent plein malgres tous sa nous avons passer un très agréable séjour.

This was not our usual destination and I can safely say we will never be back . This whole experience was awful . Just to be clear , we always stay AI so we fully understand that all inclusive food can be a hit or a miss but the food here is terrible with no variety . Our room was barely cleaned , we had to ask at reception for clean towels as we never had any put in our room , our bedding hasn’t been changed all week . There is a dose of stomach issues going round the place but and there isn’t any soap in any of the dispensers so nobody can wash their hands properly . The male workers in the animation team are all over the young women and girls and it’s really uncomfortable to watch . We really feel like our annual holiday has been stolen from us and we won’t be returning or recommending this place

Location brilliant, staff good, rooms untidy, bathroom/ shower water leaking, toilet not flushing & ac not working 😕 to top it off only 1 room key reception system down

recently stayed here and had a mixed experience. The staff were absolutely wonderful, friendly, welcoming, and genuinely funny. They made the stay enjoyable and always had a smile on their faces. Their positive attitude and great customer service were definitely the highlight of my visit. Food wasn’t amazing had to go out to eat most nights.

I was very disappointed with my experience at this hotel. While at the bar, I noticed that glasses did not appear to be properly washed between customers. Instead of being thoroughly cleaned, they seemed to be quickly rinsed with water and reused for serving drinks to other guests, Shortly after my stay, I became ill with stomach-related symptoms, which has raised serious concerns for me about the hygiene standards at the hotel. While I cannot say for certain what caused my illness, the practices I observed at the bar left me feeling uncomfortable and concerned about guest safety, I hope management takes these concerns seriously and reviews its hygiene and sanitation procedures to ensure a safer experience for future guests.

We have just returned from the Riadh Palms Resort & Spa in Sousse. I really cannot believe that anyone can write a bad review about this place...we are pretty fussy with our hotel selections and this really is an amazing place!! Yes, parts are a little tired but the food choices, cleanliness, beautiful beach and amazing swimming pool cannot be faulted at all, as well as the amazing staff. Whilst talking about the pool...I had the misfortune of slipping whilst getting out of the pool, fell back and cracked my skull open! Was totally out of it for a while but the hotel staff ( and many guests) were amazing. Went to hospital for scans, tests and 7 stitches. All the hotel staff were so helpful but the one who was absolutely amazing was the Manager - Safira...she came with us to hospital and stayed during all my time there, helping with translations and procedures. She really deserves a special award!! Back to the hotel - you cannot fault the choices of food, both in the main dining room and snack huts scattered around the grounds. If you arrive late there is a 24 resturant which does good snacks. One thing to bear in mind which we were not made aware of either by our On the Beach operator or hotel reception on arrival- there is an A la Carte restaurant which you can book once during your stay. We didnt find out about this until our final day and were not able to book it so book early. Outside the hotel there are about 10 shops which are all very reasonable and sell all the usual clothing, bags, drinks, jewellery etc at prices the same as the market. The market ( Modena) is a pleasant 15 minute walk along seafront although there are very few bars or cafes to pop in for a drink on the way. The Modena is open daytime hours only and is a maze of narrow streets selling everything you can imagine. Lots of bartering and pushy pushy but that is their livlihood and they are only trying to make a living, all part of the fun! So- in summary, if you are thinking that the price of this hotel and any poor reviews reflect its standard, you will be very wrong!! We rate the food as some of the best choices we have experienced and beachside location brilliant! Above all- the staff are amazing and well worth a few quid in tips every day ( they will still take English pound coins) for all their hard work. Well done Riadh Palms and Safira - we will definitely return!

This hotel is the worst I stayed no air conditioning when questioned was told the 16 th will be switched on,disgusting but even worse was when in the pool someone decided to leave excretes in there I know because it was me who was unfortunate to put my foot in it. The pool attendant just put chemicals in it not close it,disgusting I will never ever go back to this dump

the animation team were brilliant every single one them , always got so much energy and always putting there all into their shows , absolutely amazing