Porto Vista Hotel Downtown

Friendly staff, great place to stay and have dinner while watch the sunset, the drinks are amazing strongly recommend it

Let me in early and was very courteous even gave us an upgrade because he could! Excellent service, third time I’ve stayed at this hotel. Can’t wait to come back! . Thanks again, Envins

Clean room very spacious and friendly staff.

Overall very good, except for slow lobby elevator and slow drain in bathtub.

Such a great place to stay! We stayed Friday night into Saturday morning and we came at the perfect time for there to be the cutest farmers market just a block down. Plus it has beautiful views of the ocean and friendly staff!

The room was real clean.

We’ll start with what is good. The Staff and service are very friendly and made me feel welcomed. Not a leader in Guest service, but more on that later. A great touch was music from a band I was in town to see began playing once the Manager asked about my visit. Pretty cool and great touch. The location is ideal in downtown and Little Italy. Plenty of cute shops and restaurants nearby, walking distance. The bar and restaurant upstairs is actually really good and offered an amazing sunset high rise view. Drinks were good, food mediocre. Good happy hour price. Now the place is run down. The pictures either showcase what’s good or out of date. Although comfortable and great working AC, the room is pretty sad in its condition, reflective of most of the complex. The toilet in my room didn’t work. And when I attempted to report it, they never fixed it. I went my entire stay without a working toilet, (one night). When checking out I addressed with Front Desk about my toilet. No apology, no offer to refund or credit. Just proceeded to look through a phone text exchange, only to find out that the wrong room was inspected, not mine. “That’s why it didn’t get fixed”. Ok that’s great, but doesn’t resolve my concern. Well, I mostly likely will not stay here again unless this place completely goes through an overhaul. Not worth the price per night.

Parking is by valet only and very expensive. Rooms have outdoor entry, which I did not notice from the photos. While the room was redone and very clean, I would have liked that to be more obvious from the photos. It's a safe neighborhood, but the corridors are quite dark at night.

Very warm and Cozy room

It was a nice hotel the room was just very small. It was nice cause it was near little Italy. But the parking was incredibly expensive. We paid $110 for 2 days. Also we booked this hotel for the pool and when we saw the pool it was so small. Definitely disappointed.