Porto Vista Hotel Downtown

Great! Clean room! Amazing pool

The check in process was kind of a hassle. Paid extra for an early check in but the machine wouldn’t read my card. They blamed the bank, the bank blamed them. They changed machine then boom, my card worked. Once into my room, I discovered bugs underneath some of the pillows and around the bed. I had no clue what they were; they insisted they were gnats. We were then told that the 5th floor had “termites”; after googling, I’m confident that “king termites” are what we saw. After 2 room changes, I was in a room free of pests. They accommodated us by offering breakfast & free drinks at the attached restaurant. I never got my receipt & wasted money on the early check in because I had to keep changing rooms.

The property was beautiful. Unfortunately, I couldn’t give this hotel five stars since the refrigerator made a really really loud noise that made it hard to rest.

For me the place was perfect. I found street parking which was free from 7pm to 11 am and the street was quiet just behind the busy walk of fame. MEL'S DINER was 60 meters away. - Charles Rahim

All good nice place and close to walk to places to shop and eat

Friendly staff and pretty decent place. Unfortunately the structure of the building is not very soundproof so you hear everybody walking around.

Parking is difficult to find, specially during events

The only positive thing I can say is the location. The property sits right by Little Italy and is just a short walk to the water, truly a lovely area. Unfortunately, everything else about this hotel was a disaster. Elevators: Incredibly slow, unreliable, and hardly functional. You’ll spend more time waiting than actually moving between floors. Rooms & Facilities: Our room had plumbing issues with visible leaks. The property itself is run down, with rust stains on the floor and paper-thin walls that make restful sleep impossible. Service & Treatment: Right after arriving, we were absurdly accused of a noise complaint — even though we had literally just gone out for dinner and returned. When we asked to move out of the leaky room, the back-and-forth was exhausting. We were finally told we could check out late at 3pm, only to be kicked out at the regular 11am checkout time anyway. Overall Management: It’s clear the staff are overwhelmed, dealing with constant issues created by greedy ownership that invests nothing into upkeep or customer care. Final Verdict: Don’t let the nice location fool you. This hotel is a run-down property with unreliable amenities, dismissive management, and zero respect for guests. Save yourself the frustration and book literally anywhere else.

Hotel check in was ok i was met with unexpected parking fees to tbe tune of $55 per night of my stay and a $250 deposit. Once in the room we found the room to be very clean but uneven floors and broken drawers were a bit un expected. No live tv available only netflix, hulu and prime tv but had to use our own log ins. Elevator was spotty at best. Friendly courteous staff but sub par facility. Also the pictures of the propert are not an accurate description of the property. The pool will hold about 4 adults and the restaurant does not serve food as described.

The 250.00 deposit is not mentioned on Hotels. Com