Hilton Garden Inn Fredericksburg

Location and front end staff on Friday night were excellent and friendly

Advertised free parking on line and there was a parking fee

I checked in through my phone and was assigned a room. Since I was only staying one night, I didn’t select a specific room. The hotel itself was nice, and when I got to my room everything looked great. However, I did notice several room doors open along the hallway, which made it seem like parts of the floor were being renovated. The next morning, while getting ready and planning to do some work from the hotel, I started hearing loud banging, cutting, and construction noise. It became disruptive enough that I decided to leave earlier than planned. As I was leaving, I noticed that about half of the hallway was blocked off with plastic and there were contractors actively working on the floor. It appeared that I may have been one of the only guests staying on that floor during active renovations.

The staff was very courteous; the front desk and the housekeepers were very friendly. The location in terms of access to stores and restaurants was perfect, however the hotel is next to I-95, and the traffic could be heard all hours of the day and night. The upper floors were under construction, and I was informed that construction would start at 9 AM, however on the first morning, there was consistent banging before 9 AM that prevented my husband and I from sleeping in. My package was purchased through Expedia, but there was no mention of construction or the $7 per night for parking. The room was spacious, however the bathroom was dated and could use some upgrading. There was very poor lighting, a weak exhaust system and inadequate hooks on the door so the towels kept falling to the floor. Shower curtains in 2026 seem archaic and the shower curtain on the curved rod was too small causing huge gaps on each side of the curtain. In addition, the toilet paper holder was awkwardly positioned so you were forced to twist your body to grab the paper. I have stayed in Hilton Garden Inns in different states, however this is the first time, I am unable to leave a positive review.