Beijing Hotel Nuo Forbidden City

We arrived early at the hotel because my daughter was very unwell and unable to sight-see that morning as planned. The hotel staff saw she was not well and very kindly allowed us to check in early and checked up on us periodically throughout our stay to make sure we were OK. They even sent fruit and a get well card for my daughter which was so nice. Room service meals were excellent. Loved the pizza, and the prawn ball dish was amazing. We spent a whole day in the hotel just relaxing and pampering ourselves with all the complimentary goods (lovely soap, gowns and slippers) which very much helped my daughter made a speedy recovery. Above all, the personal service provided by Jessie Zhou in reception was exemplary. She really looked after us and made us feel welcome and so at home. Jessie is such an asset to this hotel. She turned a routine hotel stay into something very special for us. We loved her, this hotel and our whole stay at Nuo Forbidden City in Beijing. We will be back.

Very spacious, good location, comfortable bed. Will come back again.

The Beijing Hotel Nuo exceeded all our expectations (which were already high enough before we arrived). It is pretty much how every hotel should be. Classy, clean, cozy, spaceful, great staff, very well located, great wi-fi. We had one of the best breakfasts in our lives (although expensive). I want to thank all the employees who made every effort to make us feel at home and made our trip so fantastic especially Mr. James Wu who also arranged a birthday cake to our daughter.

Very nice and clean.Room is very big.I have a 11years old child ,the add bed is free .Nice location.

Cental location, walking distance to Wangfujing Shopping area, subway and Forbidden city. English speaking staff. Grand hotel. Only minor issue was the temperature control in our room, it was preset.

Services excellent but rooms are too hot

The room design is very elegant and attentive to details. The hotel is well facilitated while preserving its unique history.

This is a fantastic hotel, service is outstanding

The negatives on my review are solely based on the pool facilities. I booked here as the last keg of our trip before flying home. Room and hotel lovely and clean, staff polite, we were the only ones for dinner in the restaurant but they served us fantastically and food was great. Going to the pool was weird though. There was an unmanned desk outside the pool so I collected a towel and went through. The locker room is absolutely filthy with very basic facilities and it smells. Think council facilities from the 1980s. I never saw so much dirt balanced on a doorway before. When I went into the pool there was a man sitting playing on his phone on one of the loungers (its a habit in China which is really annoying- you have to hear what’s on their phone as they don’t seem to wear earphones or consider others by turning the volume down) when another man arrived half hour later I realised (by the matching scruffy outfits that they were the pool attendants) It was rather bizarre and not in keeping with the experience I had from other areas of the hotel

This hotel is clean and quiet and the location is excellent. The staff were very helpful. Thank you.