Grand Rotana Resort & Spa

This hotel and the service provided is up there with the best we have ever experienced. The staff in all areas were exceptional but special mention should go to waiting staff at both the Sky Lounge bar and Silk Road restaurant and also the chefs at the latter. The rooms were excellent and were cleaned to a high standard on a daily basis. Customer service was of the highest order and nothing was too much trouble when requesting anything out of the ordinary. Even though it was full occupancy, there was plenty of poolside loungers without the need for a 6.am scramble evident at many other hotels. We will be returning again in 2027 without doubt and highly recommend the Grand Rotana, Sharm el Sheikh to anyone considering a holiday to this marvellous and safe destination.

We had lovely sea view room and all facilities easily accessible. Food was really good with plenty of choice and minimal waits. Plenty of sunbeds round pool and beach area with space between. Waiter and bar service were excellent. Negatives would be not enough space in main buffet despite overflow being open. Extremely busy even at 7:30 in morning. Hotel guests were mainly Russian who are not the friendliest or politest people and some of them were very drunk every night. Entertainment staff only seemed to focus on them. Didn’t help that we didn’t have the best weather and the way the hotel is positioned we lost the sun by 3 nearly every day at the beach. The beach was man made grit so no beach walks. The jetty was great for snorkelling and loads of fish

We stayed in room 4103 and I can confidently say that Grand Rotana Hotel offers a flawless combination of luxury, comfort, and exceptional service , the grounds are absolutely stunning. Nothing was ever too much trouble , Every team member I interacted with was courteous, attentive, and went above and beyond to ensure our stay was perfect. I can’t wait to return and would highly recommend this hotel to anyone

An absolute fantastic holiday in the Grand Rotarna staff are absolutely fantastic each and everyone of you have been fantastic friendly the best hotel I have stayed in can’t wait to come back food is amazing complex is beyond stunning service top class much love from Nicola & Paula room 4103 thankyou for our sea view room it was magical ❤️❤️❤️❤️❤️

We had a fantastic stay here, so relaxed and all staff so friendly. Food is excellent, hotel spottless and entertainment good. Snorkelling great, good steps into the sea. Sunbeds a plenty , really comfortable on the beach, not as comfy around the pool. Bar staff and waiters great even though they are so busy (tipping will really help your service 😉). Cant recommend this place enough. My only advise is try arrange a late room, late check out you get use of the single shower in the gym....good luck with that.

We really loved the hotel — it has a beautiful territory and a wonderful reef. We were very lucky with the weather during our stay: it wasn’t windy, so we could swim in the sea. The rooms are small but quite comfortable, with everything you need for a pleasant stay. The cuisine was excellent, offering a huge variety of dishes for every taste. The kids were especially excited about the wide selection of desserts. We would also like kids’ animation program in kids club — there was a diverse program every day: face painting, dancing, kids movie , and everything what kids love.

Our stay at Grand Rotana Resort & Spa was unfortunately below expectations. The hotel territory and sea views are beautiful, but the rooms really need renovation. Furniture looks old, the bathroom was not in the best condition, and housekeeping was inconsistent. For a hotel that positions itself as a high-level resort, the room quality was disappointing. Service was average — some staff were friendly, but overall attention to guests felt lacking. Food was acceptable but repetitive, and after a few days it became boring. The hotel has potential thanks to its location and scenery, but management should definitely focus more on room maintenance and overall standards.

We had such an incredible time! The rooms were spacious and very well-kept, and the food at the buffet was delicious with so much variety every day. But the absolute highlight was the entertainment team! The animation staff is full of energy and made sure everyone was having a blast. They really turn a good vacation into an unforgettable one. Highly recommend!

I stayed at this hotel with friends for 8 days, and everything was absolutely perfect! The service, atmosphere, and overall experience were excellent. We truly enjoyed every moment of our stay. Highly satisfied and definitely recommend this hotel!

Nice hotel very kind stuff and amazing atmosphere very good entertainment team good activities nice parties too