Playa Park Zensation

Chose this hotel mainly from good reviews but it didn't live up to expectations. Room and pool area were quite nice, food ok but nothing special and evening entertainment was dire!

We’ve just returned from an amazing stay at the Playa Park Zensation and I honestly can’t recommend it enough. From the moment we checked in to the moment we left, the staff were absolutely brilliant – friendly, welcoming and nothing ever felt like too much trouble. Our room was fantastic. I’ll admit I had a slight reservation when I realised it was on the ground floor… but how wrong was I! It turned out to be one of the nicest hotel rooms I’ve ever stayed in. It was incredibly spacious, beautifully decorated and spotlessly clean. The beds were so comfortable we slept amazingly every night, and the bathroom was excellent with a really modern feel. There were also some lovely added touches that made the stay even better – complimentary tea, coffee, water and even beer in the fridge. The whole hotel has a really relaxed but atmosphere. The pools and surrounding areas are kept immaculate and there are plenty of places to relax in the sun. The food was great with lots of choice, and again the staff in the restaurant were just as lovely and attentive. Overall this hotel exceeded our expectations in every way. It’s clear the team take great pride in what they do and it really shows. We wouldn’t hesitate to return and would happily recommend Playa Park Zensation to anyone visiting Corralejo. Thank you for such a wonderful stay!

We were in the Zen building .Rooms serviced every day . Great location only a very short walk to nearest bars cafes and craft market or the board walk to the high street or beaches.Main pools were cold but there was one smaller heated on warm enough to swim every day .Food was good and varied daily being regularly topped up during service . The staff were all friendly and smiling . All round recomended

Came here for 11 days recently and had a lovely room in the Zensation block.Exceptionally clean with all the amenities that we needed.The best shower and water pressure we have had on our many visits to the area.Towels good but bedding and quilts average as were polyester seersucker and not comfortable to sleep under.Fresh bedding only once during our stay. Reception staff friendly and efficient and hotel not too big. Pool area nice but water very cold in February and no problem getting a sunbed if you needed one. Weren't really about during the day so cannot comment on daytime activities although there was always a show in the evening for an hour which was varied and mostly good fun. We booked half board and drinks were reasonable prices .A bonus that you could get complimentary wine beer , sangria and soft drinks with your meal. The breakfast tea and coffee were poor . The quality of the food and selection was good but sometimes not too hot in the evening Unfortunately there was a fly problem and the food could do with being better covered or some sorting of the problem would be an improvement to the buffet Some restaurant staff were better than others although some direction was needed in staff training as many just seemed to go from one area to another and not doing too much work.Sometimes not very customer focussed or particularly friendly as was the case in the a la carte restaurant and the bar by where there was one member of staff who was quite rude and dismissive..There was definitely a hierarchy as it was obvious that the newer and younger staff members were intimidated by this person. The position of the hotel wasn't on the main strip but only 15 mins walk but near to a supermarket and smallish shopping centre where there was plenty of restaurants shops and a bi weekly craft market. If you had a hire car there was plenty of parking nearby. As we have been to Corralejo over 20 times and it was our first visit to this hotel it is value for money and has it's pluses and minuses as mentioned but we would return.

Lovely hotel, great staff, excellent choice of food, good location, nice spacious modern room in the zensation block

This was our first stay here, having visited Corralejo many times previously. The hotel, staff, room and food far exceeded our expectations. Our junior suite was spacious with a large balcony and spotlessly clean. The range of food at breakfast and dinner was varied and very tasty. All the staff always had a friendly smile and nothing was too much trouble. We enjoyed it so much we have booked again for an April holiday. Apparently there is a refurbishment planned for May. I said to Sebastian in reception I couldn't work out what they could improve as everything was so good. My only (really picky) comment is that I like to read on holiday and there was no 'library' shelf or corner with books to exchange (only a couple of magazine racks with an odd book). A fabulous stay and we can't wait to return in April.

I had an amazing experience at this hotel and couldn’t recommend it more! From the moment we arrived, everything was perfect. The hotel was spotless — very clean and well maintained — which made our stay even more comfortable. The staff were incredibly lovely, welcoming, and always ready to help with a smile. A huge thank you to Tony, who went above and beyond for us. He helped us with everything we needed and suggested some fantastic places to visit, which really made our trip extra special. I would definitely recommend this hotel to anyone looking for a comfortable stay with excellent service. Thank you again for such a wonderful experience!

Had an excellent stay at Playa Park Zensation. It’s within walking distance to Main Street with lots of shops, bars and restaurants nearby. We were a family of 8. Oldest being 77 and youngest being 6. The food was very good, always plenty of variety and choice both breakfast and dinner. The children’s entertainment team were excellent. Kept our 6 year old grandson entertained all afternoon and at the children’s disco in the evening. The rooms are spacious, we had 2 junior suites and 1 apartment. Rooms and grounds are kept spotlessly clean. We would have no hesitation in recommending this hotel.

Very pleasant stay Hotel excellent and area safe Staff very friendly Good pool area plenty of sun beds Main strip about 15 min walk but shops and restaurants few bars and supermarket just few minutes away Bus stop nearby Beach 10 min walk Food was very good Lots of choice but only small thing a Wine glass (even plastic )would have been nice in the evening when having meal Would go back and recommend