Mount Wolseley Hotel, Golf and Spa Resort

Arrived - Reception welcoming Room Tired and dated - but clean Frequent traveler stay in hotels around the world for business and pleasure - picked this hotel to go to concert in Kilkenny Arrival and reception welcoming Room dated and tired but clean Hotel generally shabby Wife went to swimming pool - got stuck in shower Staff already knew of problem Toilet at pool didnt Flush Dining room experience not good Staff seemed inexperienced and lacked direction Ordered a bottle of wine - out of stock so picked another which was simply left on table - no attempt to open or serve or indeed produce a glass !! Got impression the hotel needed a good manager to organise an TRAIN staff - just seemed a shambles

Enjoyed overall but hotel needs a lot of work to bring it up to the rates they charge. In bedroom, safe wasn't working, lock on bathroom faulty. In pool, ladies lockers were hard to lock with some not licking at all. Dirty wet towels left lying on floor. TV in Aaron lounge fuzzy picture with guests struggling to get a consistent picture. Twice we had staff enter our room. Cleaning staff on Sun morning enter thinking we had left and again on Sat when we called reception to get the bathroom door opened as it was stuck. Fabulous grounds and nice staff overall. Just expensive for what you actually get as a guest.

The young man at the desk was extremely friendly even towards our two kids. The lady serving us in the bar/restaurant was also lovely. Similarly the girl at the leisure centre when we arrived almost too late for my daughter to have a swim let us in as it was quiet. Great stay. Couldn’t fault it.

Good friendly place to stay near Carlow. The rooms are a bit dated but the friendly staff makes up for it. Good value for the expense

Only issue we had was limited bar food.

Beautiful lobby, comfortable rooms and I enjoyed using the SPA's thermal suite. The bar was very busy and there was supposed to be table service. It took 25 minutes for us to be served, despite going to the bar at one point and being told they'd send someone down to us. Had a nice toasted sandwich but the overall menu could've had more variety. Really wanted a relaxing break which is why I deliberately chose a hotel that doesn't have too much going on nearby. However I was disappointed with the noise. The rooms could benefit from soundproofing; could hear a baby crying in another room for hours. A toddler was left screaming right outside our door in the corridor by its parents. Hotel was promoting itself as a family-friendly hotel during Easter, with activities for children. However, consideration for child-free guests who want to relax would be nice. Would be helpful if they could group rooms with young children together and put child-free guests together.

Hotel and pool are very run down. Our room was poor. Food was ok. Beds were comfortable but room was too hot aircon didnt work. Staff were wonderful their service is lovely. Espcially evening staff in the restaurant and breakfast staff.

The staff were incredibly rude and disrespectful, we were here for a function and they barged into the room yelling and taking our drinks from us

It was my third New Year’s Eve visit to mount Wolseley. The third year of a price hike. Started at 370€ for 2 nights then went to 420€ last year and then this year it was 456€ for B&B no dinner included. I enjoy my stay there that’s why I return but I won’t if the prices continue to rise! My stay was lovely. Room was better than previous years...... 344...... despite them all being quite similar layout. Bar service has improved 10 fold since my first visit. Staff appear to be a lot friendlier and efficient. My one gripe ( bar the price!) is the service in the breakfast room in the morning. Young staff on that are a bit inexperienced. I ask for hot milk and it takes an age to get it or I get a tiny jug or indeed I got 3 jugs of it the other morning!!!! Teapot that doesn’t arrive etc..... The lady that greeted us is so pleasant and efficient so full credit to her. She does a marvellous job so forgive me for not catching her name. Overall I will go back . I love “MUSH” the musician in the bar. Music to everyone taste.

Lovely family friendly, we have stayed before great for kids, we attended a family wedding but booked an extra night.