Apartamentos LIVVO Koala Garden

This place is far from anything interesting, including restaurants. Room smelled musty, door hard to open, air conditioning seemed non existent. Couldn't open windows because mosquitoes came in, had ants in my bed! Need to leave deposit for remote control but Tv had horrible reception anyway. No maid service on Sunday! Wouldn't dare eat here I would have checked out but had prepaid hotel. Worst hotel experience ever. avoid!

This apartment was fine however, the beds need replacing and also we didn't realise that the cleaning did not take place on Thursdays! The staff were very helpful.

From the outside the apartments looked clean and well maintained. Inside is a different story. I can only speak for apartment 409. The bathroom was functional but could do with an update,broken tiles etc. Plug sockets were loose and one in the bedroom was hanging off the wall. There were ants in the bathroom and kitchen sinks (bug spray can be bought from the on site shop) Beds weren't great,could feel the springs. It wasn't the worst place I've stayed and the pool areas looked good but i don't think i would go back

We enjoyed our stay. It was in a quite and good location. Taxi from hotel were cheap. Staff were welcoming. Spacious studio with catering facilities. Pleased we had heating in the apartment as evening temperature in December was a bit on the chilly side!

Enjoyed our stay in Gran Canaria. Very hot and we went in October half term - temp up to 35c. The staff were helpful. The hotel provides a free bus service to the beach. Not much to do in this area apart from Holiday World. Supermarket nearby didn't have much but the Spar was much better.Puerto Rico was a lot more busier and more shops and things to do. Angry Birds which was a disappointment but not complaining too much because we got free tickets! The beach was packed but good for young kids and adults. You can get a bus to Puerto Rico from just outside Holiday World. We went for a camel ride which was enjoyable. My son liked Masplamamos beach because of their big waves and there are number of places to eat at a reasonable price. A taxi cost 4.50 euros to Masplamos. I would go back to Gran Canaria but will stay somewhere else not Koala Garden. The rooms are "cleaned" by housekeeping and this involves turning over the pillow and making the bed. Bedding wasn't changed until I spoke to reception. There is no entertainment unless entertainment is a man singing by the pool or bingo! Luckily my son was very tired at the end of the day so didn't need evening entertainment.

Access is the main problem - its worse than Colditz to get in and out of. I have mobility problems and having to walk round the perimeter enter via reception then walk round inside the perimeter to get to my apartment is very annoying. There has been a reduction in the equipment provided for instance there was no corkscrew , egg cups or teapot.

From moment of arrival staff were very helpful. The room was classed as the basic one but with twin beds, 2 sofas, TV, fridge, cooker, a bathroom you could hold a football match in, I was surprised on the standard which was excellent. I've seen other reviews complaining about noise around the pools with children and kiddie songs blasting over the speaker system - this was not the case on my trip and this was during the school holidays. Resort is close enough to an adventure park with restaurants, etc. to walk and far enough away that you didn't hear any noise coming from it. Shuttle service to the beach is 3 times in the morning and 3 returns in the afternoon. A Supermarket is on site so there is no need to go venturing for shopping and there is a decent restaurant to. Enjoyed every minute and would definitely go back there!

Very nice holiday with lots to do. Very hot and people are friendly

hotel not to bad but not much to do unless you have a car or don't mind getting a cab every where you need the beach bus as beach is no where near walking dissents

I have stayed at the Koala gardens on my last visit. Remember prior to booking this is at the budget end of the market. Personally all I want is a room a bed and a bathroom. The added bonus of air conditioning helps keep the room cool at night.