San Agustin Riviera

First night we were put in a room where we hear a lot of noise from a night club nearby and had a funny smell. The day after we asked for another room, there was no trouble and they provided us with another room, this room also had a little noise from the cars below but it was better. Breakfast was good and had enough options.

Location is a bit sketchy at night. The lounge is the best part of the hotel, which gives you a good impressions and made me book the room actually. The rooms are old and not very clean. You can see stains on the bed sheets and towels. There is no air conditioner, just a fan. Privacy should be taken more seriously here because even though I put the sign on to not clean my room when I left, they entered and cleaned it.

The hotel was clean and the staff was friendly. They were very accomadating for us not being Spanish speakers and did their best to help out. The staff helped bring our luggage up and made sure we got into an Uber or taxi safely, even though the area we were staying in was very safe. Would recommend based off the good location(everything was 10min away) and the friendly staff.

Very well located, confortable room and nice people

Bathrooms are awfully outdated.

Somehow we stayed here at San Agustin Riviera Hotel for 9 days, I knew prior to booking that it was an old colonial hotel and it didn't matter, what I didn't realize was the bad views all around :( and asking at other nicer hotels by Plaza De Armas we concluded that we paid way too much at San Agustin Riviera :( but oh well, too late. Room was ok, everything was in working order, but, there was no safe box, there wasn't a thing in the mini fridge not even water, service was barely there like people just working, only the maid was friendly so we tipped her. Wifi was really slow and unreliable. The included breakfast was also just ok, I can tell you exactly what they had because they didn't have much and it was almost the same everyday since they only switched the potatoes for something else the next day but oh well, we had breakfast and headed out on our daily little adventure around the neighboring areas finding new things to do, see and eat of course! Hotel does offer safe transportation to the airport for S50 which we really appreciated! Would I recommend this hotel? I can say that you can find a better hotel for a better price!

The front desk service is quite nice, they are. Profesional and alwaus willing to help. Nancy is such a quite support. The taxi driver always available.

Very old hotel. Room is small. Close to street, very noisy. No AC/heater working.no far to shopping mall. Close to a construction site. Staff was nice and friendly.

Location and breakfast good, Bus tickets kiosk available in few minutes walk Lot of Plaza nearby

todo el servicio excelente, me gusto mucho la atención